IDEAS home Printed from https://ideas.repec.org/a/spr/ijsaem/v15y2024i6d10.1007_s13198-024-02290-2.html
   My bibliography  Save this article

Virtual teams and software project management success in a developing country: an empirical study

Author

Listed:
  • Rutuparn Anil Pandey

    (Symbiosis International (Deemed University))

  • Nidhi Shridhar Natrajan

    (SIU)

  • Rinku Sanjeev

    (SIU)

  • Chitra

    (SIU)

Abstract

The globalization of software development processes and outsourcing of software development projects worldwide has led to the creation of virtual teams. These teams are fraught with challenges due to the geographical dispersion of members, differences in time zones, and different cultures. Virtual teams have become an essential aspect of software development projects. Even after many advancements in this area and the challenges posed by virtual teams, the current rate of software project success generates the need to study this area. A quantitative approach is used to study the responses provided by team members working as a part of a virtual team and involved in software projects in the Indian IT industry. The responses received were analyzed using regression analysis to propose and evaluate the proposed research model. The finding of the research indicates that virtual team attributes, such as technological augmentation, team dynamics, diversity, and strategic decision-making, have a significant impact on software project outcomes. In a Virtual team setting, the model developed during this research will serve as a valuable resource for the project leaders to comprehend the factors that influence project success and assist in implementing policies towards successful software projects. The research findings substantiate the previous research done for Virtual teams in developed countries, and the dimensions are evaluated in a completely new environment for developing countries like India.

Suggested Citation

  • Rutuparn Anil Pandey & Nidhi Shridhar Natrajan & Rinku Sanjeev & Chitra, 2024. "Virtual teams and software project management success in a developing country: an empirical study," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 15(6), pages 2689-2703, June.
  • Handle: RePEc:spr:ijsaem:v:15:y:2024:i:6:d:10.1007_s13198-024-02290-2
    DOI: 10.1007/s13198-024-02290-2
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s13198-024-02290-2
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s13198-024-02290-2?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Presbitero, Alfred, 2021. "Communication accommodation within global virtual team: The influence of cultural intelligence and the impact on interpersonal process effectiveness," Journal of International Management, Elsevier, vol. 27(1).
    2. Glikson, Ella & Erez, Miriam, 2020. "The emergence of a communication climate in global virtual teams," Journal of World Business, Elsevier, vol. 55(6).
    3. Rajat Arora & Rubina Mittal & Anu Gupta Aggarwal & P. K. Kapur, 2023. "Investigating the impact of effort slippages in software development project," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 14(3), pages 878-893, June.
    4. Shwetank Avikal & Mukesh Nigam & Mangey Ram, 2022. "A hybrid multi criteria decision making approach for consultant selection problem in ERP project," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 13(2), pages 941-950, June.
    5. Tiko Iyamu & Olayele Adelakun, 2021. "A global virtual team model to improve software development collaboration project," Information Systems and e-Business Management, Springer, vol. 19(3), pages 937-956, September.
    6. Jimenez, Alfredo & Boehe, Dirk M. & Taras, Vasyl & Caprar, Dan V., 2017. "Working Across Boundaries: Current and Future Perspectives on Global Virtual Teams," Journal of International Management, Elsevier, vol. 23(4), pages 341-349.
    7. Sze-Sze Wong & Richard M. Burton, 2000. "Virtual Teams: What are their Characteristics, and Impact on Team Performance?," Computational and Mathematical Organization Theory, Springer, vol. 6(4), pages 339-360, December.
    8. Gaye Kiely & Tom Butler & Patrick Finnegan, 2022. "Global virtual teams coordination mechanisms: building theory from research in software development," Behaviour and Information Technology, Taylor & Francis Journals, vol. 41(9), pages 1952-1972, July.
    9. Santosh B. Rane & Yahya A. M. Narvel, 2021. "Leveraging the industry 4.0 technologies for improving agility of project procurement management processes," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 12(6), pages 1146-1172, December.
    10. Anqi Zhang, 2022. "The application of virtual teams in the improvement of enterprise management capability from the perspective of knowledge transfer," PLOS ONE, Public Library of Science, vol. 17(3), pages 1-14, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Tavoletti, Ernesto & Bernhard, Theresa & Dong, Longzhu & Taras, Vas, 2023. "Peer performance evaluations in global virtual teams: A longitudinal analysis of surface- and deep-level attributes," Journal of International Management, Elsevier, vol. 29(3).
    2. Gisele Blak Bernat & Eduardo Linhares Qualharini & Marcela Souto Castro & André Baptista Barcaui & Raquel Reis Soares, 2023. "Sustainability in Project Management and Project Success with Virtual Teams: A Quantitative Analysis Considering Stakeholder Engagement and Knowledge Management," Sustainability, MDPI, vol. 15(12), pages 1-38, June.
    3. Jooss, Stefan & Conroy, Kieran M. & McDonnell, Anthony, 2022. "From travel to virtual work: The transitional experiences of global workers during Covid-19," International Business Review, Elsevier, vol. 31(6).
    4. Vuchkovski, Davor & Zalaznik, Maja & Mitręga, Maciej & Pfajfar, Gregor, 2023. "A look at the future of work: The digital transformation of teams from conventional to virtual," Journal of Business Research, Elsevier, vol. 163(C).
    5. Davaei, Mahboobeh & Gunkel, Marjaana & Veglio, Valerio & Taras, Vas, 2022. "The influence of cultural intelligence and emotional intelligence on conflict occurrence and performance in global virtual teams," Journal of International Management, Elsevier, vol. 28(4).
    6. Szkudlarek, Betina & Osland, Joyce S. & Nardon, Luciara & Zander, Lena, 2020. "Communication and culture in international business – Moving the field forward," Journal of World Business, Elsevier, vol. 55(6).
    7. Ale Ebrahim, Nader & Ahmed Shamsuddin & Abdul Rashid, Salwa Hanim & Taha, Zahari, 2012. "Effective Virtual Teams for New Product Development," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 7(21), pages 1971-1985.
    8. Zaidman, Nurit & Cohen, Hilla, 2020. "Micro-dynamics of stress and coping with cultural differences in high tech global teams," Journal of International Management, Elsevier, vol. 26(3).
    9. Ganga Sajeewani Karunathilaka, 2022. "Virtual Team Adaptation: Management Perspective on Individual Differences," Businesses, MDPI, vol. 2(2), pages 1-11, March.
    10. Schmidt, Heiko M. & Santamaria-Alvarez, Sandra Milena, 2022. "Routines in International Business: A semi-systematic review of the concept," Journal of International Management, Elsevier, vol. 28(2).
    11. Nader Ale Ebrahim & Shamsuddin Ahmed & Zahari Taha, 2009. "Virtual R & D teams in small and medium enterprises: A literature review," Post-Print hal-00593358, HAL.
    12. Ale Ebrahim, Nader & Ahmed, Shamsuddin & Taha, Zahari, 2010. "SMEs; Virtual research and development (R&D) teams and new product development: A literature review," MPRA Paper 26989, University Library of Munich, Germany, revised 10 Jun 2010.
    13. Tavoletti, Ernesto & Stephens, Robert D. & Taras, Vas & Dong, Longzhu, 2022. "Nationality biases in peer evaluations: The country-of-origin effect in global virtual teams," International Business Review, Elsevier, vol. 31(2).
    14. Jing Jiao & Dejin Xu & Xiuqing Zhao, 2020. "The Development and Validation of an Intercultural Business Communication Competence Scale: Evidence From Mainland China," SAGE Open, , vol. 10(4), pages 21582440209, November.
    15. Judit Garamvölgyi & Ildikó Rudnák, 2023. "Exploring the Relationship between Cultural Intelligence (CQ) and Management Competencies (MC)," Sustainability, MDPI, vol. 15(7), pages 1-18, March.
    16. Taras, Vas & Baack, Daniel & Caprar, Dan & Dow, Douglas & Froese, Fabian & Jimenez, Alfredo & Magnusson, Peter, 2019. "Diverse effects of diversity: Disaggregating effects of diversity in global virtual teams," Journal of International Management, Elsevier, vol. 25(4).
    17. Mehdi Hashemipour & Steven Stuban & Jason Dever, 2018. "A disaster multiagent coordination simulation system to evaluate the design of a first‐response team," Systems Engineering, John Wiley & Sons, vol. 21(4), pages 322-344, July.
    18. Glikson, Ella & Erez, Miriam, 2020. "The emergence of a communication climate in global virtual teams," Journal of World Business, Elsevier, vol. 55(6).
    19. Gandal, Neil & Stettner, Uriel, 2014. "Network Dynamics and Knowledge Transfer in Virtual Organizations: Overcoming the Liability of Dispersion," CEPR Discussion Papers 9980, C.E.P.R. Discussion Papers.
    20. George, Charles & Gibson, Cristina B. & Barbour, Jennifer, 2022. "Shared leadership across cultures: Do traditionalism and virtuality matter?," Journal of International Management, Elsevier, vol. 28(1).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:ijsaem:v:15:y:2024:i:6:d:10.1007_s13198-024-02290-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.