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Role of FinTech Adoption for Competitiveness and Performance of the Bank: A Study of Banking Industry in UAE

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  • Pradeep Dwivedi

    (Eastern Washington University)

  • Jawaher Ibrahim Alabdooli

    (Eastern Washington University)

  • Rajeev Dwivedi

    (Eastern Washington University)

Abstract

FinTech is the combination of innovation and technology to deliver financial products and services to stakeholders. The paper aims to investigate the impact of FinTech on the competitiveness and performance of the banking industry in the UAE. The research is empirically tested based on the 76 banking professionals and executives (bankers) from Dubai (UAE). The findings suggest that the adoption of FinTech had a significant influence on the competitiveness and competitiveness results in the performance of the banking industry in the UAE. The second findings suggest that proper adoption of FinTech and aligning with the management of technology also have a direct impact on the performance of the baking industry in the UAE. The study becomes important because the UAE Banking industry serves almost 200 nationalities and its performance depending on FinTech and competitiveness.

Suggested Citation

  • Pradeep Dwivedi & Jawaher Ibrahim Alabdooli & Rajeev Dwivedi, 2021. "Role of FinTech Adoption for Competitiveness and Performance of the Bank: A Study of Banking Industry in UAE," International Journal of Global Business and Competitiveness, Springer, vol. 16(2), pages 130-138, December.
    • Handle: RePEc:spr:ijogbc:v:16:y:2021:i:2:d:10.1007_s42943-021-00033-9
    DOI: 10.1007/s42943-021-00033-9
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    Cited by:

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    2. Thair A. Kaddumi & Hafez Baker & Mahmoud Daoud Nassar & Qais A-Kilani, 2023. "Does Financial Technology Adoption Influence Bank’s Financial Performance: The Case of Jordan," JRFM, MDPI, vol. 16(9), pages 1-17, September.
    3. Tang, Mengxuan & Hu, Yang & Corbet, Shaen & Hou, Yang (Greg) & Oxley, Les, 2024. "Fintech, bank diversification and liquidity: Evidence from China," Research in International Business and Finance, Elsevier, vol. 67(PA).
    4. Pradeep Dwivedi & Rajeev Dwivedi & Adilson Carlos Yoshikuni & Bo Xie & B. Koteswar Rao Naik, 2023. "Role of Digitalization in Business Process to Reduce Manpower: A Case of Human Resource Management Process," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(1), pages 66-76.
    5. Omar Al-Kasasbeh & Suhaib Mohammed Al-Khazaleh & Ghaith Alsheikh, 2024. "The Dynamic Impact of Environmental Sustainability, Green Finance, and FinTech on Energy Efficiency in Middle Eastern Economies," International Journal of Energy Economics and Policy, Econjournals, vol. 14(4), pages 574-579, July.
    6. Richard Oduro & Francis Kwaw Andoh & Samuel Gameli Gadzo, 2022. "Dynamics and Drivers of Competition in the Ghanaian Banking Industry," International Journal of Global Business and Competitiveness, Springer, vol. 17(2), pages 175-191, December.
    7. Galeone, Graziana & Ranaldo, Simona & Fusco, Antonio, 2024. "ESG and FinTech: Are they connected?," Research in International Business and Finance, Elsevier, vol. 69(C).
    8. Ebrahim Mohammed Al-Matari & Mahfoudh Hussein Mgammal & Mushari Hamdan Alosaimi & Talal Fawzi Alruwaili & Sultan Al-Bogami, 2022. "Fintech, Board of Directors and Corporate Performance in Saudi Arabia Financial Sector: Empirical Study," Sustainability, MDPI, vol. 14(17), pages 1-23, August.
    9. Murilo Catussi Almeida & Adilson Carlos Yoshikuni & Rajeev Dwivedi & Cláudio Luís Carvalho Larieira, 2022. "Do Leadership Styles Influence Employee Information Systems Security Intention? A Study of the Banking Industry," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(4), pages 535-550, December.

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