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Solving Intra-Company Conflicts Using the RAMONA-Interactive Negotiation Support System

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  • Markku Kuula

    (Helsinki School of Economics)

Abstract

A key issue within manufacturing organizations is how to induce the different departments and/or interest groups to work most effectively for the common good of the company. In almost every company daily conflicts exist between different interests and/or interest groups. For example in a typical manufacturing company, production management and marketing management perspectives can contain different goals with respect to the terms of sales with resultant inefficiencies. This paper describes 1) in detail the RAMONA-program a user-friendly interactive Negotiation Support System, and 2) how RAMONA can support the different interest groups involved in intra-company negotiations for the overall benefit of the firm.

Suggested Citation

  • Markku Kuula, 1998. "Solving Intra-Company Conflicts Using the RAMONA-Interactive Negotiation Support System," Group Decision and Negotiation, Springer, vol. 7(6), pages 447-464, November.
    • Handle: RePEc:spr:grdene:v:7:y:1998:i:6:d:10.1023_a:1008602011063
    DOI: 10.1023/A:1008602011063
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    References listed on IDEAS

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    1. Teich, Jeffrey E. & Wallenius, Hannele & Kuula, Markku & Zionts, Stanley, 1995. "A decision support approach for negotiation with an application to agricultural income policy negotiations," European Journal of Operational Research, Elsevier, vol. 81(1), pages 76-87, February.
    2. Gerardine DeSanctis & R. Brent Gallupe, 1987. "A Foundation for the Study of Group Decision Support Systems," Management Science, INFORMS, vol. 33(5), pages 589-609, May.
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    Cited by:

    1. Heiskanen, Pirja & Ehtamo, Harri & Hamalainen, Raimo P., 2001. "Constraint proposal method for computing Pareto solutions in multi-party negotiations," European Journal of Operational Research, Elsevier, vol. 133(1), pages 44-61, August.
    2. Harri Ehtamo & Raimo P. Hämäläinen & Pirja Heiskanen & Jeffrey Teich & Markku Verkama & Stanley Zionts, 1999. "Generating Pareto Solutions in a Two-Party Setting: Constraint Proposal Methods," Management Science, INFORMS, vol. 45(12), pages 1697-1709, December.
    3. Nicolas Quérou & Patrick Rio & Mabel Tidball, 2007. "Multi-Party Negotiation When Agents Have Subjective Estimates of Bargaining Powers," Group Decision and Negotiation, Springer, vol. 16(5), pages 417-436, September.
    4. Harri Ehtamo & Raimo P. Hämäläinen, 2001. "Interactive Multiple‐Criteria Methods for Reaching Pareto Optimal Agreements in Negotiations," Group Decision and Negotiation, Springer, vol. 10(6), pages 475-491, November.

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