IDEAS home Printed from https://ideas.repec.org/a/spr/grdene/v20y2011i2d10.1007_s10726-009-9173-y.html
   My bibliography  Save this article

A Longitudinal Analysis of Satisfaction with Group Work

Author

Listed:
  • Bruce A. Reinig

    (San Diego State University)

  • Ira Horowitz

    (San Diego State University
    University of Florida)

  • G. E. Whittenburg

    (San Diego State University)

Abstract

Satisfaction with group work is an important and frequently studied phenomenon that often determines whether a new tool, technology, or method is successfully implemented in an organization. We report on a longitudinal study of small groups which used regression to model how satisfaction with the process, outcome, and group evolves over multiple sessions as a function of performance measures and prior satisfaction levels. The results indicated that current performance contributed less to satisfaction as the study proceeded and by the end of the study period satisfaction with the process and outcomes were determined almost exclusively by prior satisfaction levels. In general, the conclusions were dependent on the point in time at which the analysis was conducted and on the object of satisfaction under consideration. The results highlight the importance of longitudinal studies, rather than one-shot approaches, for understanding individual satisfaction with group work.

Suggested Citation

  • Bruce A. Reinig & Ira Horowitz & G. E. Whittenburg, 2011. "A Longitudinal Analysis of Satisfaction with Group Work," Group Decision and Negotiation, Springer, vol. 20(2), pages 215-237, March.
    • Handle: RePEc:spr:grdene:v:20:y:2011:i:2:d:10.1007_s10726-009-9173-y
    DOI: 10.1007/s10726-009-9173-y
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10726-009-9173-y
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10726-009-9173-y?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Gerardine DeSanctis & Marshall Scott Poole, 1994. "Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory," Organization Science, INFORMS, vol. 5(2), pages 121-147, May.
    2. D. Sandy Staples & Lina Zhao, 2006. "The Effects of Cultural Diversity in Virtual Teams Versus Face-to-Face Teams," Group Decision and Negotiation, Springer, vol. 15(4), pages 389-406, July.
    3. Ilze Zigurs & Rene Reitsma & Clayton Lewis & Roland Hübscher & Cynthia Hayes, 1999. "Accessibility of Computer-based Simulation Models in Inherently Conflict-Laden Negotiations," Group Decision and Negotiation, Springer, vol. 8(6), pages 511-533, November.
    4. Fred Niederman & John Bryson, 1998. "Influence of Computer-Based Meeting Support on Process and Outcomes for a Divisional Coordinating Group," Group Decision and Negotiation, Springer, vol. 7(4), pages 293-325, July.
    5. Rosalie J. Ocker & Gayle J. Yaverbaum, 1999. "Asynchronous Computer-mediated Communication versus Face-to-face Collaboration: Results on Student Learning, Quality and Satisfaction," Group Decision and Negotiation, Springer, vol. 8(5), pages 427-440, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Bruce A. Reinig & Gert-Jan Vreede & Robert O. Briggs, 2017. "An Investigation of the Yield Shift Theory of Satisfaction Using Field Data from the United States and the Netherlands," Group Decision and Negotiation, Springer, vol. 26(5), pages 973-996, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Boyer O’Leary, Michael & Wilson, Jeanne M. & Metiu, Anca, 2011. "Beyond Being There: The Symbolic Role of Communication and Identification in the Emergence of Perceived Proximity in Geographically Dispersed Work," ESSEC Working Papers WP1112, ESSEC Research Center, ESSEC Business School.
    2. Abdesamad Zouine & Pierre Fenies, 2014. "The Critical Success Factors Of The ERP System Project: A Meta-Analysis Methodology," Post-Print hal-01419785, HAL.
    3. Elena Cizmaș & Emőke-Szidónia Feder & Mădălina-Dumitrița Maticiuc & Silvia Vlad-Anghel, 2020. "Team Management, Diversity, and Performance as Key Influencing Factors of Organizational Sustainable Performance," Sustainability, MDPI, vol. 12(18), pages 1-33, September.
    4. Mariek Vanden Abeele & Ralf De Wolf & Rich Ling, 2018. "Mobile Media and Social Space: How Anytime, Anyplace Connectivity Structures Everyday Life," Media and Communication, Cogitatio Press, vol. 6(2), pages 5-14.
    5. Gonzalez, George C. & Sharma, Pratyush N. & Galletta, Dennis F., 2012. "The antecedents of the use of continuous auditing in the internal auditing context," International Journal of Accounting Information Systems, Elsevier, vol. 13(3), pages 248-262.
    6. Emmanuelle Vaast & Geoff Walsham, 2009. "Trans-Situated Learning: Supporting a Network of Practice with an Information Infrastructure," Information Systems Research, INFORMS, vol. 20(4), pages 547-564, December.
    7. Ofir Turel & Catherine E. Connelly, 2012. "Team Spirit: The Influence of Psychological Collectivism on the Usage of E-Collaboration Tools," Group Decision and Negotiation, Springer, vol. 21(5), pages 703-725, September.
    8. Weiling Ke & Lele Kang & Chuan-Hoo Tan & Chih-Hung Peng, 2021. "User Competence with Enterprise Systems: The Effects of Work Environment Factors," Information Systems Research, INFORMS, vol. 32(3), pages 860-875, September.
    9. Sulin Ba & Jan Stallaert & Andrew B. Whinston, 2001. "Research Commentary: Introducing a Third Dimension in Information Systems Design—The Case for Incentive Alignment," Information Systems Research, INFORMS, vol. 12(3), pages 225-239, September.
    10. Alexandra Gheondea-Eladi, 2016. "The Evolution of Certainty in a Small Decision-Making Group by Consensus," Group Decision and Negotiation, Springer, vol. 25(1), pages 127-155, January.
    11. Célia Lemaire & Thierry Nobre, 2013. "La Pre-Appropriation D'Un Outil De Gestion A L'Hopital," Post-Print hal-00992968, HAL.
    12. Ko, Eun-Jung & Kim, A-Hyun & Kim, Sang-Soo, 2021. "Toward the understanding of the appropriation of ICT-based Smart-work and its impact on performance in organizations," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    13. Ulrike Gretzel & Matthias Fuchs & Rodolfo Baggio & Wolfram Hoepken & Rob Law & Julia Neidhardt & Juho Pesonen & Markus Zanker & Zheng Xiang, 2020. "e-Tourism beyond COVID-19: a call for transformative research," Information Technology & Tourism, Springer, vol. 22(2), pages 187-203, June.
    14. Pamela J. Hinds & Diane E. Bailey, 2003. "Out of Sight, Out of Sync: Understanding Conflict in Distributed Teams," Organization Science, INFORMS, vol. 14(6), pages 615-632, December.
    15. Ko, Krista K.B. & To, Chester K.M. & Zhang, Z.M. & Ngai, Eric W.T. & Chan, Theresa L.K., 2011. "Analytic collaboration in virtual innovation projects," Journal of Business Research, Elsevier, vol. 64(12), pages 1327-1334.
    16. Wanda J. Orlikowski & C. Suzanne Iacono, 2001. "Research Commentary: Desperately Seeking the “IT” in IT Research—A Call to Theorizing the IT Artifact," Information Systems Research, INFORMS, vol. 12(2), pages 121-134, June.
    17. Xu, Jinying & Lu, Weisheng, 2022. "Developing a human-organization-technology fit model for information technology adoption in organizations," Technology in Society, Elsevier, vol. 70(C).
    18. Carlos A. Osorio & Dov Dori & Joseph Sussman, 2011. "COIM: An object‐process based method for analyzing architectures of complex, interconnected, large‐scale socio‐technical systems," Systems Engineering, John Wiley & Sons, vol. 14(4), pages 364-382, December.
    19. Scott Miles, 2011. "Participatory model assessment of earthquake-induced landslide hazard models," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 56(3), pages 749-766, March.
    20. Mickaël David & Frantz Rowe, 2015. "Enterprise Systems Contribution to Organizational Routines Evolution Potential [Le rôle des systèmes d’information d’entreprise dans l’évolutivité des routines organisationnelles]," Post-Print hal-01559512, HAL.

    More about this item

    Keywords

    Longitudinal analysis; Satisfaction;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:grdene:v:20:y:2011:i:2:d:10.1007_s10726-009-9173-y. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.