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Roles D'Un Tableau De Bord Dit « De Pilotage De La Performance » Dans Le Secteur Medico-Social

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  • Célia Lemaire

    (Humanis - Hommes et management en société / Humans and management in society - UNISTRA - Université de Strasbourg - EM Strasbourg - École de Management de Strasbourg = EM Strasbourg Business School, Performance et Management Public et Hospitalier - Humanis - Hommes et management en société / Humans and management in society - UNISTRA - Université de Strasbourg - EM Strasbourg - École de Management de Strasbourg = EM Strasbourg Business School)

  • Thierry Nobre

    (Humanis - Hommes et management en société / Humans and management in society - UNISTRA - Université de Strasbourg - EM Strasbourg - École de Management de Strasbourg = EM Strasbourg Business School)

Abstract

This communication discusses the roles that actors attribute to management systems, taking the particular case of the testing of an inter-organizational management control system in the social-medical sector: the dashboard ANAP called "performance management" for structures in this sector. From the analysis of data from interviews during participant observation, we find roles already identified in the literature, and are able to add the role of implementation of a ritual. Theory building refers to the distinction originally made between socio-cognitive and instrumental research perspectives.

Suggested Citation

  • Célia Lemaire & Thierry Nobre, 2014. "Roles D'Un Tableau De Bord Dit « De Pilotage De La Performance » Dans Le Secteur Medico-Social," Post-Print hal-01899569, HAL.
    • Handle: RePEc:hal:journl:hal-01899569
    Note: View the original document on HAL open archive server: https://hal.science/hal-01899569
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    References listed on IDEAS

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