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Toward the closed-loop sustainability development model: a reverse logistics multi-criteria decision-making analysis

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  • Mohammad Hossein Shahidzadeh

    (Shahid Beheshti University, G.C.)

  • Sajjad Shokouhyar

    (Shahid Beheshti University, G.C.)

Abstract

More attention has been paid to the circular economy in recent years due to a focus on sustainability. Reverse logistics is an example of this, as it is critical for embracing and implementing the circular economy concept across supply chains. Nowadays, consumers are affecting every aspect of sustainability due to social media's exponential growth. This paper addressed a knowledge gap in sustainability and consumer behavior, which significantly impacts managerial decisions in reverse logistics, leading to reduced waste on returning products. The concept of sustainability is broadened by emphasizing specific aspects, including consumers, profit, the environment, and the company's employees. Additionally, an extended conceptual model of sustainability was proposed, discussed, and analyzed to determine the relationship between reverse logistics performance and sustainability using a brand-new linguistic interval-value hesitant fuzzy DEMATEL technique. The proposed model could be applied to various industries, including food, automotive, and electronics. To this end, the electronics and automotive industries were analyzed and compared. The findings indicated that, in the context of sustainability and to achieve more sustainable reverse logistics, consumers as a new stakeholder, in addition to other stakeholders, play a critical role. The study results could aid managers in governing reverse logistics in a circular economy ecosystem that is sustainable. Additionally, the model proposed in this paper enables policymakers and decision-makers to gain additional insights into developing a more resilient sustainable supply chain.

Suggested Citation

  • Mohammad Hossein Shahidzadeh & Sajjad Shokouhyar, 2023. "Toward the closed-loop sustainability development model: a reverse logistics multi-criteria decision-making analysis," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 25(5), pages 4597-4689, May.
    • Handle: RePEc:spr:endesu:v:25:y:2023:i:5:d:10.1007_s10668-022-02216-7
    DOI: 10.1007/s10668-022-02216-7
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