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The role of inter-organizational information systems in maritime transport chains

Author

Listed:
  • Ralf Elbert

    (Technische Universität Darmstadt)

  • Holger Pontow

    (Technische Universität Darmstadt)

  • Alexander Benlian

    (Technische Universität Darmstadt)

Abstract

Most global supply chains rely on maritime transport chains. Due to various organizations involved in these chains, an intensive coordination is needed. Therefore, timely, cost-efficient, and accurate information flows are of outstanding importance as they can be realized through inter-organizational information systems (IOS). Literature shows that there exists only limited knowledge regarding best practices concerning business processes and IOS in maritime transport chains. Given this lack of research, the aim of our study is to explicitly model key business processes in maritime transport chains and to analyze how information is exchanged. A business process analysis comprising two embedded single case studies uncovers information flows and detects critical junctures for IOS-based process innovations. Our main contribution is to provide deeper insights into business processes and corresponding information flows for the maritime transport chain which has been largely neglected in past literature. As such, we reveal how maritime transport chains work on a granular business process level and how information is exchanged between key stakeholders (i.e., transport and transshipment organizations). This allows both researchers and practitioners to detect important information nodes with corresponding IOS shares to develop future IOS solutions for maritime transport chains.

Suggested Citation

  • Ralf Elbert & Holger Pontow & Alexander Benlian, 2017. "The role of inter-organizational information systems in maritime transport chains," Electronic Markets, Springer;IIM University of St. Gallen, vol. 27(2), pages 157-173, May.
    • Handle: RePEc:spr:elmark:v:27:y:2017:i:2:d:10.1007_s12525-016-0216-3
    DOI: 10.1007/s12525-016-0216-3
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    Cited by:

    1. Sören Wallbach & Katrin Coleman & Ralf Elbert & Alexander Benlian, 2019. "Multi-sided platform diffusion in competitive B2B networks: inhibiting factors and their impact on network effects," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(4), pages 693-710, December.
    2. Wallbach, Sören, 2020. "Assimilation and Diffusion of Multi-Sided Platforms in Dynamic B2B Networks: Inhibiting Factors and Their Consequences," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 123277, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    3. Schnelle, Johannes & Schröder, Meike & Kersten, Wolfgang, 2022. "Framework for the adoption of blockchain in maritime cold chains," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Jahn, Carlos & Blecker, Thorsten & Ringle, Christian M. (ed.), Changing Tides: The New Role of Resilience and Sustainability in Logistics and Supply Chain Management – Innovative Approaches for the Shift to a New , volume 33, pages 121-148, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    4. Ilin, IIgor & Maydanova, Svetlana & Levina, Anastasia & Lepekhin, Aleksandr A., 2020. "Northern Sea Route e-platforms: Tools for competitive development," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Jahn, Carlos & Kersten, Wolfgang & Ringle, Christian M. (ed.), Data Science in Maritime and City Logistics: Data-driven Solutions for Logistics and Sustainability. Proceedings of the Hamburg International Conferen, volume 30, pages 441-455, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.

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