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Social Knowledge Environments

Author

Listed:
  • Jan Pawlowski
  • Markus Bick
  • René Peinl
  • Stefan Thalmann
  • Ronald Maier
  • Lars Hetmank
  • Paul Kruse
  • Malte Martensen
  • Henri Pirkkalainen

Abstract

Knowledge management represents a key issue for both information systems’ academics and practitioners, including those who have become disillusioned by actual results that fail to deliver on exaggerated promises and idealistic visions. Social software, a tremendous global success story, has prompted similarly high expectations regarding the ways in which organizations can improve their knowledge handling. But can these expectations be met, whether in academic research or the real world? This article seeks to identify current research trends and gaps, with a focus on social knowledge environments. The proposed research agenda features four focal challenges: semi-permeable organizations, social software in professional work settings, crowd knowledge, and cross-border knowledge management. Three solutions emerge as likely methods to address these challenges: design-oriented solutions, analytical solutions, and interdisciplinary dialogue. Copyright Springer Fachmedien Wiesbaden 2014

Suggested Citation

  • Jan Pawlowski & Markus Bick & René Peinl & Stefan Thalmann & Ronald Maier & Lars Hetmank & Paul Kruse & Malte Martensen & Henri Pirkkalainen, 2014. "Social Knowledge Environments," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 6(2), pages 81-88, April.
    • Handle: RePEc:spr:binfse:v:6:y:2014:i:2:p:81-88
    DOI: 10.1007/s12599-014-0318-4
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    Cited by:

    1. Sergio Orenga-Roglá & Ricardo Chalmeta, 2019. "Methodology for the Implementation of Knowledge Management Systems 2.0," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(2), pages 195-213, April.
    2. Anke Joubert & Matthias Murawski & Markus Bick, 2023. "Measuring the Big Data Readiness of Developing Countries – Index Development and its Application to Africa," Information Systems Frontiers, Springer, vol. 25(1), pages 327-350, February.
    3. Maurice Kügler & Sven Dittes & Stefan Smolnik & Alexander Richter, 2015. "Connect Me! Antecedents and Impact of Social Connectedness in Enterprise Social Software," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 57(3), pages 181-196, June.

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