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Smart Cities: A Review and Analysis of Stakeholders’ Literature

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  • Mauricio Marrone

    (Macquarie University)

  • Mara Hammerle

    (Macquarie University)

Abstract

Recent literature on smart cities stresses the role of digitization in tackling urban issues such as environmental degradation and poverty. The wicked nature of these issues gives rise to the need to understand the diverse perspectives of relevant stakeholder groups on smart cities. However, existing research that compares these perspectives tends to exclude the beliefs of those living in smart cities. Integrating these beliefs in smart city discourses is paramount to increase the likelihood that these systems will be accepted. With the view that the literature consumed by an audience will influence that audience’s perspectives, the main aim of this study is to compare and contrast the pertinent topics found in various types of literature on smart cities. Using an innovative approach of literature comparison, based on a semantic entity annotator and keyword analysis, this article extracts and compares topics in news media (for citizens), trade publications (for businesses), academic articles (for research organizations) and government reports (for governments). The findings suggest that citizens tend to be under-represented in discussions on smart cities and highlight those topics considered relevant only by smart city citizens. Increased understanding in this area can help guide discussions and policies that are relevant for all stakeholders.

Suggested Citation

  • Mauricio Marrone & Mara Hammerle, 2018. "Smart Cities: A Review and Analysis of Stakeholders’ Literature," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 60(3), pages 197-213, June.
    • Handle: RePEc:spr:binfse:v:60:y:2018:i:3:d:10.1007_s12599-018-0535-3
    DOI: 10.1007/s12599-018-0535-3
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    2. LEBRUMENT, Norbert & ZUMBO-LEBRUMENT, Cédrine & ROCHETTE, Corinne & ROULET, Thomas J., 2021. "Triggering participation in smart cities: Political efficacy, public administration satisfaction and sense of belonging as drivers of citizens’ intention," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    3. Bernd W. Wirtz & Wilhelm M. Müller & Florian W. Schmidt, 2021. "Digital Public Services in Smart Cities – an Empirical Analysis of Lead User Preferences," Public Organization Review, Springer, vol. 21(2), pages 299-315, June.
    4. Bernd W. Wirtz & Marcel Becker & Florian W. Schmidt, 2022. "Smart city services: an empirical analysis of citizen preferences," Public Organization Review, Springer, vol. 22(4), pages 1063-1080, December.
    5. Jörg Becker & Friedrich Chasin & Michael Rosemann & Daniel Beverungen & Jennifer Priefer & Jan vom Brocke & Martin Matzner & Adela del Rio Ortega & Manuel Resinas & Flavia Santoro & Minseok Song & Kan, 2023. "City 5.0: Citizen involvement in the design of future cities," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-21, December.
    6. Lim Seng BOON & Jalaluddin Abdul MALEK & Mohd Yusof HUSSAIN & Zurinah TAHIR, 2020. "Understanding the trends and characteristics of smart urbanism across continents," Smart Cities and Regional Development (SCRD) Journal, Smart-EDU Hub, Faculty of Public Administration, National University of Political Studies & Public Administration, vol. 4(1), pages 23-35, March.
    7. Philipp Staudt & Sebastian Lehnhoff & Richard Watson, 2019. "Call for Papers, Issue 3/2021," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(6), pages 767-769, December.
    8. Guilherme Belloque & Martina K Linnenluecke & Mauricio Marrone & Abhay K Singh & Rui Xue, 2021. "55 years of Abacus: Evolution of Research Streams and Future Research Directions," Abacus, Accounting Foundation, University of Sydney, vol. 57(3), pages 593-618, September.
    9. Ilja Nastjuk & Simon Trang & Elpiniki I. Papageorgiou, 2022. "Smart cities and smart governance models for future cities," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 1917-1924, December.
    10. Munan Li, 2019. "Visualizing the studies on smart cities in the past two decades: a two-dimensional perspective," Scientometrics, Springer;Akadémiai Kiadó, vol. 120(2), pages 683-705, August.
    11. Martina K. Linnenluecke & Mauricio Marrone & Abhay K. Singh, 2020. "Sixty years of Accounting & Finance: a bibliometric analysis of major research themes and contributions," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 60(4), pages 3217-3251, December.
    12. Ayyoob Sharifi & Zaheer Allam & Bakhtiar Feizizadeh & Hessam Ghamari, 2021. "Three Decades of Research on Smart Cities: Mapping Knowledge Structure and Trends," Sustainability, MDPI, vol. 13(13), pages 1-23, June.
    13. Pamučar, Dragan & Durán-Romero, Gemma & Yazdani, Morteza & López, Ana M., 2023. "A decision analysis model for smart mobility system development under circular economy approach," Socio-Economic Planning Sciences, Elsevier, vol. 86(C).

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