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The Investigation Of Dark Side Of Organizational Citizenship Behavior

Author

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  • MAZLUM ELIK
  • MER TURUN
  • AHMET IRA

Abstract

The literature on Organizational Citizenship Behavior (OCB) has primarily focused on the positive consequences of the OCB. We investigated in this study potential negative outcomes- work overload, work-family conflict, and family-work conflict - of OCB and mediating role of work overload in the effect of OCB on negative outcomes. Data collected from 432 employees working in five-star hotels and first-class holiday villages. The analyses indicated that OCB does not have a negative or significant effect on the overload, work-family conflict, and familywork conflict, but overload mediates the relationship between OCB and dependent variables.

Suggested Citation

  • Mazlum Elik & Mer Turun & Ahmet Ira, 2017. "The Investigation Of Dark Side Of Organizational Citizenship Behavior," Journal of Academic Research in Economics, Spiru Haret University, Faculty of Accounting and Financial Management Constanta, vol. 9(2 (July)), pages 226-245.
    • Handle: RePEc:shc:jaresh:v:9:y:2017:i:2:p:226-245
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    More about this item

    Keywords

    Organizational Citizenship Behavior (OCB); work overload; work-family conflict (WFC); family-work conflict (FWC).;
    All these keywords.

    JEL classification:

    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy

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