IDEAS home Printed from https://ideas.repec.org/a/sae/socres/v4y1999i3p63-81.html
   My bibliography  Save this article

Realtime Interviewing Using the World Wide Web

Author

Listed:
  • Peter Chen
  • S.M. Hinton

Abstract

This paper outlines the adaptation of in-depth interviewing using World Wide Web-based interviewing software between the interviewer and their subject. Through a structured, realtime interviewing process the researcher is able to use the Internet to facilitate communication, recording interviews directly to a file without incurring the costs associated with traditional face-to-face or telephone interviews. The benefits of this approach are the ability of the researcher to conduct inexpensive interviewing over distances and elimination of transcription costs from the research process, allowing the researcher to undertake a wider range of interviews than may be possible on a limited budget. The interview method has problems associated with the depth of material available from this approach, the loss of paralinguistic cues and the limited size of the available sample, limitations that must be accounted for by any researcher considering using the approach.

Suggested Citation

  • Peter Chen & S.M. Hinton, 1999. "Realtime Interviewing Using the World Wide Web," Sociological Research Online, , vol. 4(3), pages 63-81, September.
    • Handle: RePEc:sae:socres:v:4:y:1999:i:3:p:63-81
    DOI: 10.5153/sro.308
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.5153/sro.308
    Download Restriction: no
    File URL: https://libkey.io/10.5153/sro.308?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. K. Buston, 1997. "NUD*IST in Action: Its use and its Usefulness in a Study of Chronic Illness in Young People," Sociological Research Online, , vol. 2(3), pages 39-51, September.
    2. Jennifer Platt, 1996. "Has Funding Made a Difference to Research Methods?," Sociological Research Online, , vol. 1(1), pages 69-79, March.
    3. R. Coomber, 1997. "Using the Internet for Survey Research," Sociological Research Online, , vol. 2(2), pages 49-58, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Akmaral Karabay & Saltanat Akhmetova & Naureen Durrani, 2024. "Lessons Learned from the Experiences of Domestic Violence Service Providers in Times of Crisis: Insights from a Central Asian Country," IJERPH, MDPI, vol. 21(10), pages 1-21, October.
    2. Valeria Lo Iacono & Paul Symonds & David H.K. Brown, 2016. "Skype as a Tool for Qualitative Research Interviews," Sociological Research Online, , vol. 21(2), pages 103-117, May.
    3. Bojana Lobe & Vasja Vehovar, 2009. "Towards a flexible online mixed method design with a feedback loop," Quality & Quantity: International Journal of Methodology, Springer, vol. 43(4), pages 585-597, July.
    4. Fox, Nick & Ward, Katie J., 2008. "You are what you eat? Vegetarianism, health and identity," Social Science & Medicine, Elsevier, vol. 66(12), pages 2585-2595, June.
    5. Hassan, M. Manzurul, 2005. "Arsenic poisoning in Bangladesh: spatial mitigation planning with GIS and public participation," Health Policy, Elsevier, vol. 74(3), pages 247-260, November.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Henrietta O'Connor & Clare Madge, 2004. "‘Cyber-Mothers: Online Synchronous Interviewing using Conferencing Software’," Sociological Research Online, , vol. 9(2), pages 136-152, May.
    2. Willem, A. & Devos, A. & Buelens, M., 2006. "Differences between private and public sector employees’ psychological contracts," Vlerick Leuven Gent Management School Working Paper Series 2007-2, Vlerick Leuven Gent Management School.
    3. Walczuch, R.M. & Hofmaier, K., 2000. "Measuring customer satisfaction on the Internet," Research Memorandum 051, Maastricht University, Maastricht Research School of Economics of Technology and Organization (METEOR).
    4. Nicola Illingworth, 2006. "Content, Context, Reflexivity and the Qualitative Research Encounter: Telling Stories in the Virtual Realm," Sociological Research Online, , vol. 11(1), pages 62-73, April.
    5. Walczuch R & Hofmaier K, 2000. "Measuring Customer Satisfaction on the Internet," Research Memorandum 019, Maastricht University, Maastricht Research School of Economics of Technology and Organization (METEOR).
    6. David Williamson & Gary Lynch-Wood & John Ramsay, 2006. "Drivers of Environmental Behaviour in Manufacturing SMEs and the Implications for CSR," Journal of Business Ethics, Springer, vol. 67(3), pages 317-330, September.
    7. Valeria Lo Iacono & Paul Symonds & David H.K. Brown, 2016. "Skype as a Tool for Qualitative Research Interviews," Sociological Research Online, , vol. 21(2), pages 103-117, May.
    8. Christine A. Barry, 1998. "Choosing Qualitative Data Analysis Software: Atlas/ti and Nudist Compared," Sociological Research Online, , vol. 3(3), pages 16-28, September.
    9. Piergiorgio Degli Esposti & Ariela Mortara & Geraldina Roberti, 2021. "Sharing and Sustainable Consumption in the Era of COVID-19," Sustainability, MDPI, vol. 13(4), pages 1-15, February.
    10. Martine Selm & Nicholas Jankowski, 2006. "Conducting Online Surveys," Quality & Quantity: International Journal of Methodology, Springer, vol. 40(3), pages 435-456, June.
    11. Will Gibson & Peter Callery & Malcolm Campbell & Andy Hall & Dave Richards, 2005. "The Digital Revolution in Qualitative Research: Working with Digital Audio Data through Atlas. Ti," Sociological Research Online, , vol. 10(1), pages 57-68, June.
    12. Katie MacMillan & Shelley McLachlan, 1999. "Theory-Building with Nud.Ist: Using Computer Assisted Qualitative Analysis in a Media Case Study," Sociological Research Online, , vol. 4(2), pages 1-14, July.
    13. N/A, 2004. "Christine Hine (2004) ‘Social Research Methods and the Internet: A Thematic Review’," Sociological Research Online, , vol. 9(2), pages 110-116, May.
    14. U. Kelle, 1997. "Theory Building in Qualitative Research and Computer Programs for the Management of Textual Data," Sociological Research Online, , vol. 2(2), pages 10-22, June.
    15. Shih-Yen Huang, 2015. "Video Commercial Image Preference Study Through The Web Analytical Tool," International Journal of Business Research and Management (IJBRM), Computer Science Journals (CSC Journals), vol. 6(3), pages 71-85, October.
    16. Henrietta O'Connor & Clare Madge, 2001. "Cyber-Mothers: Online Synchronous Interviewing using Conferencing Software," Sociological Research Online, , vol. 5(4), pages 102-117, February.
    17. Eboli, Laura & Mazzulla, Gabriella, 2011. "Transit Passenger Perceptions: Face‐to‐Face Versus Web‐Based Survey," Journal of the Transportation Research Forum, Transportation Research Forum, vol. 50(1).
    18. Diane Kholos Wysocki, 1998. "But Women Can't Have ‘Hemophilia’!: A Look at the Lives of Women with Bleeding Disorder," Sociological Research Online, , vol. 3(4), pages 14-25, December.
    19. Nicola Illingworth, 2001. "The Internet Matters: Exploring the Use of the Internet as a Research Tool," Sociological Research Online, , vol. 6(2), pages 79-90, August.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:socres:v:4:y:1999:i:3:p:63-81. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.