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As Safe Figures, Leaders Encourage a Focus on Work Performance in Tram Drivers

Author

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  • Elena Lisá
  • Martin Výboh
  • Kristína Mrázková
  • Lukáš DuriÅ¡

Abstract

The study aimed to verify the prediction of general work performance by a perception of a leader as a security provider (LSP) in tram drivers. Contextual performance (job dedication) was a mediator in the predictive model. The research sample consisted of 196 tram drivers, 62.22% of the organization’s tram drivers. All participants shared the same leader, the head of the tram operation. They completed quantitative cross-sectional self-administered surveys. Results showed that job dedication (contextual performance) predicted the general performance. Job dedication as a partial mediator enhanced the percentage of the general performance’s explained score from 15.3% to 26.3%—predicted by perceiving the leader as a safe figure. Discussion suggested further analyzing the functions of a leader as an attachment figure in work settings and their connections to the other organizational behavioral variables. Functions of emotionality and separation distress did not relate to the work performance of tram drivers. Secure-based leadership and focus on job dedication fostered the tram drivers’ general work performance.

Suggested Citation

  • Elena Lisá & Martin Výboh & Kristína Mrázková & Lukáš DuriÅ¡, 2024. "As Safe Figures, Leaders Encourage a Focus on Work Performance in Tram Drivers," SAGE Open, , vol. 14(1), pages 21582440241, March.
    • Handle: RePEc:sae:sagope:v:14:y:2024:i:1:p:21582440241239500
    DOI: 10.1177/21582440241239500
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    References listed on IDEAS

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    1. Fournier, Susan, 1998. "Consumers and Their Brands: Developing Relationship Theory in Consumer Research," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 24(4), pages 343-373, March.
    2. Wu, Chia-Huei & Parker, Sharon K., 2017. "The role of leader support in facilitating proactive work behaviour: a perspective from attachment theory," LSE Research Online Documents on Economics 57311, London School of Economics and Political Science, LSE Library.
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