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New Paths in Small Manufacturing: How is Digital Transformation Shaping Collaboration Between Designers and Craftspeople?

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  • Carmen Gerea
  • Valeria Herskovic
  • María Fernanda Rodríguez
  • Gabriela Cajamarca
  • Rodrigo Gajardo

Abstract

Collaboration between designers and craftspeople, or designers and small manufacturers, is a strategy aiming to revive the local manufacturing industry in countries impacted by post-industrial economic challenges. In this paper we examine a local initiative—a community of practice (CoP) composed of designers and craftspeople—by studying how they have used technology to collaborate, in order to identify opportunities for long-term growth of this community. To gain a deep understanding of the dynamics in the community, the collaboration process during the workshop and after it, we used a three-phase qualitative research strategy. We conducted interviews with the participants and staff, analyzed an 11-month period of communications in the WhatsApp group and, finally, conducted a co-design session. We identify opportunities and challenges related to the design and implementation of a personalized collaborative system that fulfills the needs of the users as individuals and community members.

Suggested Citation

  • Carmen Gerea & Valeria Herskovic & María Fernanda Rodríguez & Gabriela Cajamarca & Rodrigo Gajardo, 2023. "New Paths in Small Manufacturing: How is Digital Transformation Shaping Collaboration Between Designers and Craftspeople?," SAGE Open, , vol. 13(3), pages 21582440231, September.
    • Handle: RePEc:sae:sagope:v:13:y:2023:i:3:p:21582440231194191
    DOI: 10.1177/21582440231194191
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