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Interpersonal Cross-Cultural Contact

Author

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  • Apoorva Ghosh

    (Apoorva Ghosh, XLRI School of Business and Human Resources, India. E-mail: apoorva.ghosh@astra.xlri.ac.in)

Abstract

The purpose of this study is to qualitatively investigate how interpersonal cultural encounters in daily lives make individuals culturally competent at workplace. Using in-depth interviews of Indian working executives, I conducted an inquiry to arrive at my findings. The findings suggest that cultural encounters in work as well as non-work settings influence cultural competence at workplace. Especially, the role of family-based encounters was found to be significant. Contribution of this study towards the scholarship on cross-cultural management and future scope for research are discussed.

Suggested Citation

  • Apoorva Ghosh, 2013. "Interpersonal Cross-Cultural Contact," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 38(1-2), pages 81-101, February.
    • Handle: RePEc:sae:manlab:v:38:y:2013:i:1-2:p:81-101
    DOI: 10.1177/0258042X13491355
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    References listed on IDEAS

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