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Satisfaction with Union Representation

Author

Listed:
  • Jack Fiorito
  • Daniel G. Gallagher
  • Cynthia V. Fukami

Abstract

This study develops and empirically tests a model of satisfaction with union representation using national data from the 1977 Quality of Employment Survey. Overall union satisfaction is specified as a function of union members' expectations concerning union efforts and the perceived outcomes of union performance on (1) bread and butter issues (such as wages and benefits), (2) quality of work issues (such as job interest and workers' voice in the employing organization), and (3) member-union relations (such as the quality of communication between union leaders and members). The results indicate that internal member-union relations and bread and butter issues are much more important than QWL issues in determining members' satisfaction with their union. The determinants of expectations and perceived outcomes are also briefly considered.

Suggested Citation

  • Jack Fiorito & Daniel G. Gallagher & Cynthia V. Fukami, 1988. "Satisfaction with Union Representation," ILR Review, Cornell University, ILR School, vol. 41(2), pages 294-307, January.
    • Handle: RePEc:sae:ilrrev:v:41:y:1988:i:2:p:294-307
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    Cited by:

    1. Carola M. Frege, 1996. "Union Membership in Post-Socialist East Germany: Who Participates in Collective Action?," British Journal of Industrial Relations, London School of Economics, vol. 34(3), pages 387-413, September.
    2. Robert Hickey & Sarosh Kuruvilla & Tashlin Lakhani, 2010. "No Panacea for Success: Member Activism, Organizing and Union Renewal," British Journal of Industrial Relations, London School of Economics, vol. 48(1), pages 53-83, March.
    3. Bram Wauters & Manu Mus & Steven Lannoo & Carl Devos, 2014. "Perfect match or missing link? An analysis of the representativeness of trade union representatives in Belgium," Industrial Relations Journal, Wiley Blackwell, vol. 45(5), pages 424-442, September.
    4. Fatih KARCIOĞLU & Ensar BALKAYA, 2018. "Relationship Between Union Membership, Union Satisfaction and Job Insecurity: An Application On Research Assistants," Journal of Social Policy Conferences, Istanbul University, Faculty of Economics, vol. 0(75), pages 307-326, December.
    5. Alexandre J. S. Morin & Daniel G. Gallagher & John P. Meyer & David Litalien & Paul F. Clark, 2021. "Investigating the Dimensionality and Stability of Union Commitment Profiles over a 10-Year Period: A Latent Transition Analysis," ILR Review, Cornell University, ILR School, vol. 74(1), pages 224-254, January.

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