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Professional Knowledge of Child Support Staff: Evidence From the New Jersey Child Support Training Program

Author

Listed:
  • Chien-Chung Huang

    (School of Social Work, Rutgers, The State University of New Jersey, USA, chuang@ssw.rutgers.edu)

  • Allison Blake

    (School of Social Work, Rutgers, The State University of New Jersey, USA)

  • Richard L. Edwards

    (School of Social Work, Rutgers, The State University of New Jersey, USA)

  • Chieh-Wen Liu

    (School of Social Work, Rutgers, The State University of New Jersey, USA)

  • Robert B. Nolan

    (School of Social Work, Rutgers, The State University of New Jersey, USA)

  • Barbara Rusen

    (School of Social Work, Rutgers, The State University of New Jersey, USA)

  • Dina Thompson

    (New Jersey Office of Child Support Services, USA)

Abstract

Child support enforcement (CSE) has experienced dramatic changes in the last decade; however, it is not clear whether child support staff is fully aware of the development. Using data from the New Jersey child support training program (n = 530), this article aims to evaluate the professional knowledge of child support staff. The results show that participants answered 55% of the questions on CSE correctly in the pretraining assessment. After the training, the participants answered 77% of all questions correctly. The findings reveal an urgent need for training for child support staff in a rapidly changing profession.

Suggested Citation

  • Chien-Chung Huang & Allison Blake & Richard L. Edwards & Chieh-Wen Liu & Robert B. Nolan & Barbara Rusen & Dina Thompson, 2010. "Professional Knowledge of Child Support Staff: Evidence From the New Jersey Child Support Training Program," Evaluation Review, , vol. 34(1), pages 3-18, February.
    • Handle: RePEc:sae:evarev:v:34:y:2010:i:1:p:3-18
    DOI: 10.1177/0193841X09353302
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    References listed on IDEAS

    as
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    Full references (including those not matched with items on IDEAS)

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