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“In Our Corner†: A Qualitative Descriptive Study of Patient Engagement in a Community-Based Care Coordination Program

Author

Listed:
  • Justine S. Sefcik
  • Darina Petrovsky
  • Megan Streur
  • Mark Toles
  • Melissa O’Connor
  • Connie M. Ulrich
  • Sherry Marcantonio
  • Ken Coburn
  • Mary D. Naylor
  • Helene Moriarty

Abstract

The purpose of this study was to explore participants’ experience in the Health Quality Partners (HQP) Care Coordination Program that contributed to their continued engagement. Older adults with multiple chronic conditions often have limited engagement in health care services and face fragmented health care delivery. This can lead to increased risk for disability, mortality, poor quality of life, and increased health care utilization. A qualitative descriptive design with two focus groups was conducted with a total of 20 older adults enrolled in HQP’s Care Coordination Program. Conventional content analysis was the analytical technique. The overarching theme resulting from the analysis was “in our corner,†with subthemes “opportunities to learn and socialize†and “dedicated nurses,†suggesting that these are the primary contributing factors to engagement in HQP’s Care Coordination Program. Study findings suggest that nurses play an integral role in patient engagement among older adults enrolled in a care coordination program.

Suggested Citation

  • Justine S. Sefcik & Darina Petrovsky & Megan Streur & Mark Toles & Melissa O’Connor & Connie M. Ulrich & Sherry Marcantonio & Ken Coburn & Mary D. Naylor & Helene Moriarty, 2018. "“In Our Corner†: A Qualitative Descriptive Study of Patient Engagement in a Community-Based Care Coordination Program," Clinical Nursing Research, , vol. 27(3), pages 258-277, March.
    • Handle: RePEc:sae:clnure:v:27:y:2018:i:3:p:258-277
    DOI: 10.1177/1054773816685746
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    References listed on IDEAS

    as
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    4. Deborah Peikes & Arnold Chen & Jennifer Schore & Randall Brown, "undated". "Paper of the Year: Effects of Care Coordination on Hospitalization Quality of Care and Health Care Expenditures Among Medicare Beneficiaries: 15 Randomized Trials (JAMA 2009)," Mathematica Policy Research Reports 05bbbc49ae314e1494a855ccb, Mathematica Policy Research.
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