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The Impact of Human Resources Management and Technical Investments on Operations Management Performance at SC Arabesque SRL Company

Author

Listed:
  • Silvia ANGHEL-VLAD

    (West University of Timisoara)

  • Elena CIZMAS

    (West University of Timisoara)

Abstract

In this article we have defined operational management as the complex process, through which the activity of the company is organized, developed and action plans are set up, resources and responsibilities are forwarded, terms are set up and the short and medium term performances are evaluated I chose two investigation methods: the interview (qualitative) and questionnaire (quantitative). The interview is individual, semi structured and it will provide with a large quantity of information and additional data for research. The questionnaire is created with closed questions, with dual choice (yes or no) or multiple choice and will allow gathering the quantitative information, regarding the same theme, but this time, the questionnaire it will be addressed to the employees to compare their point view regarding their expectations from the operations management of the company. Regarding the purpose and the goals of the research, I chose the interview theme: Identifying and emphasizing the problems of the operational management at SC Arabesque SRL, Timisoara branch; the elements that make the problems to appear; the effects upon the company and the way to reduce them. Gathering the data and information regarding the operations management of the company it will allow us to reach some conclusions regarding the viability of the management of the company and the impact of human resources management and technical investments on operations management performance at this company.

Suggested Citation

  • Silvia ANGHEL-VLAD & Elena CIZMAS, 2020. "The Impact of Human Resources Management and Technical Investments on Operations Management Performance at SC Arabesque SRL Company," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 21(3), pages 373-389, July.
  • Handle: RePEc:rom:rmcimn:v:21:y:2020:i:3:p:373-389
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    References listed on IDEAS

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    1. Sajjad Haider & Guoxian Bao & Gary L. Larsen & Muhammad Umar Draz, 2019. "Harnessing Sustainable Motivation: A Grounded Theory Exploration of Public Service Motivation in Local Governments of the State of Oregon, United States," Sustainability, MDPI, vol. 11(11), pages 1-30, June.
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    More about this item

    Keywords

    human resources; investments; quantitative research; operations management; performance; motivation.;
    All these keywords.

    JEL classification:

    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • L2 - Industrial Organization - - Firm Objectives, Organization, and Behavior
    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration
    • L25 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Performance

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