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Cultural Intelligence as a Prism between Workforce Diversity and Performance in a Modern Organization

Author

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  • Kadri KARMA

    (University of Tartu, Faculty of Economics and Business Administration, Estonia)

  • Rebekka VEDINA

    (University of Tartu, Faculty of Economics and Business Administration, Estonia)

Abstract

In today’s globalizing world it is of importance for managers to manage the constantly growing workforce diversity. Besides the generally promoted idea of diversity management, often limited to fair employment, less attention has been paid to the advantages and hidden potentials of diversity. Previous research that has emphasized the link between diversity and organizational performance has indicated very different results. However it highlights mainly only the easily detectable level of diversity. In the present article a theoretical background is created proposing cultural intelligence as a tool linking different levels of workforce diversity and performance in organizations.

Suggested Citation

  • Kadri KARMA & Rebekka VEDINA, 2009. "Cultural Intelligence as a Prism between Workforce Diversity and Performance in a Modern Organization," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 10(3), pages 527-542, July.
    • Handle: RePEc:rom:rmcimn:v:10:y:2009:i:3:p:527-542
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    File URL: https://www.rmci.ase.ro/no10vol3/Vol10_No3_Article12.pdf
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    References listed on IDEAS

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    1. Luis R Gómez-Mejia & Leslie E Palich, 1997. "Cultural Diversity and the Performance of Multinational Firms," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 28(2), pages 309-335, June.
    2. Soon Ang & Linn Van Dyne & Christine Koh & K. Yee Ng & Klaus J. Templer & Cheryl Tay & N. Anand Chandrasekar, 2007. "Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance," Management and Organization Review, The International Association for Chinese Management Research, vol. 3(3), pages 335-371, November.
    3. A.A. Kin, 2004. "Ural in global economy," Journal "Region: Economics and Sociology", Institute of Economics and Industrial Engineering of Siberian Branch of RAS, vol. 4.
    4. Lisa Hope Pelled, 1996. "Demographic Diversity, Conflict, and Work Group Outcomes: An Intervening Process Theory," Organization Science, INFORMS, vol. 7(6), pages 615-631, December.
    5. Crowne, Kerri Anne, 2008. "What leads to cultural intelligence?," Business Horizons, Elsevier, vol. 51(5), pages 391-399.
    6. Ang, Soon & Van Dyne, Linn & Koh, Christine & Ng, K. Yee & Templer, Klaus J. & Tay, Cheryl & Chandrasekar, N. Anand, 2007. "Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance," Management and Organization Review, Cambridge University Press, vol. 3(3), pages 335-371, November.
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    Citations

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    Cited by:

    1. Daniel LOVIN & Alexandru CĂPĂȚÎNĂ, 2020. "The Role of Communication in the Management of Multicultural Sports Organizations Case Study on Two Women's Volleyball Teams from Romania and Belgium," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 21(4), pages 490-500, October.
    2. Alexandru CAPATINA & Rym BOUZAABIA, 2011. "Analysis of Organizational Cultural Profile Gaps Using a Cultural Intelligence Web-Based Tool," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 12(1), pages 143-151, March.
    3. Judit Garamvölgyi & Ildikó Rudnák, 2023. "Exploring the Relationship between Cultural Intelligence (CQ) and Management Competencies (MC)," Sustainability, MDPI, vol. 15(7), pages 1-18, March.
    4. Lovin Daniel & Lukacs Edit & David Sofia, 2021. "Evaluation of Cultural Intelligence in Sports Management through Country Navigator Software," Risk in Contemporary Economy, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, pages 407-425.

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    More about this item

    Keywords

    workforce diversity; values; cultural intelligence; multicultural organizations.;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • Z10 - Other Special Topics - - Cultural Economics - - - General

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