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Hospital Performances, A Key Component As Part Of The Health Reform Process From Romania

Author

Listed:
  • Ion VERBONCU

    (Academy of Economic Studies)

  • Roxana GANESCU

    (Academy of Economic Studies)

Abstract

Hospital performance is one of the key elements to be considered when the reform process is designed for a better patient satisfaction. The paper provides a means to define what hospitals actually do, and to compare that with the original targets in order to identify opportunities for improvement. Also the paper contains the principal methods for measuring hospital performance, such as regulatory inspection, public satisfaction surveys, third-party assessment etc. such as location quotients, Herfindhal specialization index, composite territorial development index, the regional distribution of FDI in relation to the development level, etc.

Suggested Citation

  • Ion VERBONCU & Roxana GANESCU, 2010. "Hospital Performances, A Key Component As Part Of The Health Reform Process From Romania," Proceedings of Administration and Public Management International Conference, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 6(1), pages 38-52, June.
    • Handle: RePEc:rom:compca:v:6:y:2010:i:1:p:38-52
    as

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    File URL: https://www.confcamp.ase.ro/2010/fisiere/Conferinta2010/04.pdf
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    References listed on IDEAS

    as
    1. C Charles & M Gauld & L Chambers & B O'Brien & RB Haynes & R Labelle, 1994. "How Was Your Hospital Stay? Patient Reports About Their Care in Canadian Hospitals," Centre for Health Economics and Policy Analysis Working Paper Series 1994-03, Centre for Health Economics and Policy Analysis (CHEPA), McMaster University, Hamilton, Canada.
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    Cited by:

    1. Celia Dana BESCIU, 2013. "Personnel Satisfaction Study regarding the Emergency Medical Services’ Quality of Bucharest Hospitals," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2013(21), pages 71-83, December.
    2. Manuel Lillo-Crespo & Maria Cristina Sierras-Davó & Alan Taylor & Katrina Ritters & Aimilia Karapostoli, 2019. "Mapping the Status of Healthcare Improvement Science through a Narrative Review in Six European Countries," IJERPH, MDPI, vol. 16(22), pages 1-14, November.

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