Entrepreneurial Training of Low-Income Women Micro Enterprises in the Service Sector in Malaysia: Understanding the Problems and Challenges

Most of the low-income women who are involved in micro enterprises (MEs) in Malaysia have low business sustainability due to low confidence and business skills. Current training programmes offered to the low-income segments have limitations such as too general training contents, expensive fees etc. The current assistance schemes given by the government have fallen into the trap of charity and high cost. Nevertheless, women who have undergone some kind of entrepreneurial training faced lesser obstacles and produced higher business growth than those who have never attended training. Despite the increase in the number of research involving women entrepreneurs, there is lacked of research about entrepreneurial training involving low-income women micro enterprises (MEs) in service businesses in Malaysia. For this reason, little knowledge exists regarding the entrepreneurial training for MEs and service sector, particularly in Malaysia. Therefore, this study intends to explore the problems and challenges relate to entrepreneurial training among low-income women MEs in service business. To achieve the objectives, this study will employ qualitative methods using focus groups and interviews targeted at low-income women MEs in the service sector in Malaysia. This study delivers an important contribution to our understanding of how to develop a better entrepreneurial training to low-income women MEs in service sectors in Malaysia.