IDEAS home Printed from https://ideas.repec.org/a/ris/jspord/0062.html
   My bibliography  Save this article

Dynamic Processes of an Airport's System. Applying Value Network Analysis (VNA) to the Air Traveller Experience

Author

Listed:
  • Vaz, Margarida

    (CEPESE – Research Centre for the Study of Population, Economics and Society (University of Oporto))

  • Baltazar, Maria Emília

    (LAETA- Associated Laboratory for Energy, Transports and Aeronautics)

  • Silva, Jorge

    (University of Beira Interior (UBI))

Abstract

In this paper, we argue that networks are fundamental instruments for the development of the business system of airports’ landside area. We propose value network analysis (VNA) to gain a better understanding of how processes and people create value in airports’ network ecosystem. This methodology makes it possible to understand and visualise the internal and external value networks, mapping the players and their interrelationships and thus capturing the dynamics of the airports’ entire system. Applying value network analysis (VNA) to the air traveller experience, we conclude that this approach provides a network ecosystem perspective on how processes and people create value within the air traveller experience network. For the validation of this scenario, several interviews were conducted with experts.

Suggested Citation

  • Vaz, Margarida & Baltazar, Maria Emília & Silva, Jorge, 2015. "Dynamic Processes of an Airport's System. Applying Value Network Analysis (VNA) to the Air Traveller Experience," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 3(4), pages 311-332.
    • Handle: RePEc:ris:jspord:0062
    as

    Download full text from publisher

    File URL: http://www.cieo.pt/journal/J_4_2015/article5.pdf
    File Function: Full text
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Chong Ju Choi & Carla C. J. M. Millar & Caroline Y. L. Wong, 2005. "Knowledge and Cities," Palgrave Macmillan Books, in: Knowledge Entanglements, chapter 0, pages 39-51, Palgrave Macmillan.
    2. Chong Ju Choi & Carla C. J. M. Millar & Caroline Y. L. Wong, 2005. "Knowledge and the State," Palgrave Macmillan Books, in: Knowledge Entanglements, chapter 0, pages 19-38, Palgrave Macmillan.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Raffaello Bronzini & Paolo Piselli, 2006. "Determinants of long-run regional productivity: the role of R&D, human capital and public infrastructure," Temi di discussione (Economic working papers) 597, Bank of Italy, Economic Research and International Relations Area.
    2. Oliver Hinz & Jochen Eckert, 2010. "The Impact of Search and Recommendation Systems on Sales in Electronic Commerce," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 2(2), pages 67-77, April.
    3. Xiao-Bai Li & Jialun Qin, 2017. "Anonymizing and Sharing Medical Text Records," Information Systems Research, INFORMS, vol. 28(2), pages 332-352, June.
    4. Lawrence Bunnell & Kweku-Muata Osei-Bryson & Victoria Y. Yoon, 0. "RecSys Issues Ontology: A Knowledge Classification of Issues for Recommender Systems Researchers," Information Systems Frontiers, Springer, vol. 0, pages 1-42.
    5. Martinovici, A., 2019. "Revealing attention - how eye movements predict brand choice and moment of choice," Other publications TiSEM 7dca38a5-9f78-4aee-bd81-c, Tilburg University, School of Economics and Management.
    6. Joanna Sokolowska & Patrycja Sleboda, 2015. "The Inverse Relation Between Risks and Benefits: The Role of Affect and Expertise," Risk Analysis, John Wiley & Sons, vol. 35(7), pages 1252-1267, July.
    7. Donald R. Haurin & Stuart S. Rosenthal, 2009. "Language, Agglomeration and Hispanic Homeownership," Real Estate Economics, American Real Estate and Urban Economics Association, vol. 37(2), pages 155-183, June.
    8. Jong Won Min, 2019. "The Influence of Stigma and Views on Mental Health Treatment Effectiveness on Service Use by Age and Ethnicity: Evidence From the CDC BRFSS 2007, 2009, and 2012," SAGE Open, , vol. 9(3), pages 21582440198, September.
    9. Zhan (Michael) Shi & T. S. Raghu, 2020. "An Economic Analysis of Product Recommendation in the Presence of Quality and Taste-Match Heterogeneity," Information Systems Research, INFORMS, vol. 31(2), pages 399-411, June.
    10. Dominic Regan & Gene Tunny, 2008. "Venture capital in Australia," Economic Roundup, The Treasury, Australian Government, issue 1, pages 1-13, March.
    11. Voxi Amvilah & Simplice Anutechia Asongu & Antonio Andrés, 2014. "Globalization, Peace & Stability, Governance, and Knowledge Economy," AAYE Policy Research Working Paper Series 14_024, Association of African Young Economists, revised Dec 2014.
    12. Alwang, Jeffrey & Larochelle, Catherine & Barrera, Victor, 2017. "Farm Decision Making and Gender: Results from a Randomized Experiment in Ecuador," World Development, Elsevier, vol. 92(C), pages 117-129.
    13. Yanina Welp & Ferran Urgell & Eduard Aibar, 2007. "From Bureaucratic Administration to Network Administration? An Empirical Study on E-Government Focus on Catalonia," Public Organization Review, Springer, vol. 7(4), pages 299-316, December.
    14. Brent Hammer & Helen Vallianatos & Candace Nykiforuk & Laura Nieuwendyk, 2015. "Perceptions of healthy eating in four Alberta communities: a photovoice project," Agriculture and Human Values, Springer;The Agriculture, Food, & Human Values Society (AFHVS), vol. 32(4), pages 649-662, December.
    15. Amine Dadoun & Michael Defoin-Platel & Thomas Fiig & Corinne Landra & Raphaël Troncy, 2021. "How recommender systems can transform airline offer construction and retailing," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 20(3), pages 301-315, June.
    16. Parag, Yael & Darby, Sarah, 2009. "Consumer-supplier-government triangular relations: Rethinking the UK policy path for carbon emissions reduction from the UK residential sector," Energy Policy, Elsevier, vol. 37(10), pages 3984-3992, October.
    17. Umberto Panniello & Michele Gorgoglione & Alexander Tuzhilin, 2016. "Research Note—In CARSs We Trust: How Context-Aware Recommendations Affect Customers’ Trust and Other Business Performance Measures of Recommender Systems," Information Systems Research, INFORMS, vol. 27(1), pages 182-196, March.
    18. David Rigby, 2012. "The Geography of Knowledge Relatedness and Technological Diversification in U.S. Cities," Papers in Evolutionary Economic Geography (PEEG) 1218, Utrecht University, Department of Human Geography and Spatial Planning, Group Economic Geography, revised Oct 2012.
    19. Taylor Shelton & Matthew Zook & Alan Wiig, 2015. "Editor's choice The ‘actually existing smart city’," Cambridge Journal of Regions, Economy and Society, Cambridge Political Economy Society, vol. 8(1), pages 13-25.
    20. Shiau, Wen-Lung & Dwivedi, Yogesh K. & Yang, Han Suan, 2017. "Co-citation and cluster analyses of extant literature on social networks," International Journal of Information Management, Elsevier, vol. 37(5), pages 390-399.

    More about this item

    Keywords

    Airports’ Landside Areas; Air Traveller Experience; Social Network Analysis; Value Network Analysis;
    All these keywords.

    JEL classification:

    • R42 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Government and Private Investment Analysis; Road Maintenance; Transportation Planning
    • Y10 - Miscellaneous Categories - - Data: Tables and Charts - - - Data: Tables and Charts

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ris:jspord:0062. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Silvia Fernandes (email available below). General contact details of provider: https://edirc.repec.org/data/ctalgpt.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.