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Medicion de Madurez en la Implementacion de Inteligencia de Negocios en PYMEs de TI(Measuring Business Intelligence Implementation Maturity in IT SMEs)

Author

Listed:
  • Maria Guadalupe Medina Barrera

    (Tecnologico Nacional de Mexico/Instituto Tecnologico de Apizaco Universidad Popular Autonoma del Estado de Puebla)

  • Argelia B. Urbina Najera

    (Universidad Popular Autonoma del Estado de Puebla)

Abstract

Esta investigacion se enfoco en la medicion de madurez en la implementacion de Inteligencia de Negocios (IN) en PYMEs de la industria de las Tecnologias de la Informacion (TI), donde se tomaron dos casos particulares. Para ello, se realizo una revision de la literatura para identificar los Modelos de Madurez en Inteligencia de Negocios (BIMM) propuestos para evaluar empresas pequenas y/o medianas, o bien con recursos limitados. Se aplico un instrumento que evalua 14 factores clave involucrados en las etapas de desarrollo de un proyecto IN y otro para estimar el nivel de madurez en la administracion de iniciativas de IN en las organizaciones, considerando 20 aspectos centrados en la calidad de la informacion y su analisis, gestion y almacenamiento de datos. Los hallazgos revelaron que la dimension analitica esta fortalecida en ambos casos, no obstante que la empresa A es mas debil en construccion y despliegue, calidad de la informacion, gestion de datos maestros y arquitectura del almacen de datos, mientras que la empresa B esta mejor clasificada en estas dimensiones; ademas el analisis y diseno es el area mas debil de la empresa B detectando lo inverso para la empresa A. Asi, las PYMEs evaluadas tienen niveles de madurez en los extremos de uno de los BIMM aplicados, y madurez invertida entre etapas de acuerdo al otro BIMM, por lo que se observan situaciones muy diferentes en la implementacion de BI en PYMEs del sector TI.

Suggested Citation

  • Maria Guadalupe Medina Barrera & Argelia B. Urbina Najera, 2021. "Medicion de Madurez en la Implementacion de Inteligencia de Negocios en PYMEs de TI(Measuring Business Intelligence Implementation Maturity in IT SMEs)," Revista Internacional de Gestión del Conocimiento y la Tecnología (GECONTEC), Revista Internacional de Gestión del Conocimiento y la Tecnología (GECONTEC), vol. 9(1), pages 61-79, May.
    • Handle: RePEc:rge:journl:v:9:y:2021:i:1:p:61-79
    DOI: 10.5281/zenodo.7103228
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    References listed on IDEAS

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    More about this item

    Keywords

    Business Intelligence; Maturity Model; SMES; IT sector; Inteligencia de Negocios; Modelo de Madurez; PYMES; sector TI;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • O3 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • D8 - Microeconomics - - Information, Knowledge, and Uncertainty
    • D81 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Criteria for Decision-Making under Risk and Uncertainty

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