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Assessing the impact of change management on employee performance: Evidence from Nile University of Nigeria

Author

Listed:
  • Udeme Archibong

    (Department of Business Administration, Nile University of Nigeria, Plot 681 Cadastral Zone C-OO, Research and Institution Area, Jabi Airport Bypass, Abuja FCT, 900001,Nigeria)

  • Umar Abbas Ibrahim

    (Department of Business Administration, Nile University of Nigeria, Department of Business Administration, Nile University of Nigeria, Plot 681 Cadastral Zone C-OO, Research and Institution Area, Jabi Airport Bypass, Abuja FCT, 900001, Nigeria)

Abstract

This article assessed the impact of change management on employee performance with evidence from Nile University of Nigeria. This study made use of a descriptive survey research design. Burke Litwin model of organizational change was adopted for this study because the model explains the linkages between variables and individual and organizational performance. The population consists of 1,400 staff (Academic and Non-Academic) staff of Nile University of Nigeria Abuja. Stratified random sampling techniques were employed to select the sample size of 311 from the population. Regression analysis was used to analyze the data that was collected using a five-point likert scale structured questionnaire. The results showed that Change in organizational structure has a significance on the quality of employee service delivery in Nile University of Nigeria, there is a relationship between technological change and quality of employee service delivery in Nile University of Nigeria even though the relationship was not very strong. Leadership change significantly influences the quality of employee service delivery at Nile University of Nigeria. Human resource is an important internal strength of every organization and a source of competitive advantage, the study, therefore, recommended amongst others that organizations should communicate details of the change to the employees to minimize resistance. Key Words:Change Management, Organizational structure, Leadership, Technology, Employee performance

Suggested Citation

  • Udeme Archibong & Umar Abbas Ibrahim, 2021. "Assessing the impact of change management on employee performance: Evidence from Nile University of Nigeria," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(4), pages 525-534, June.
    • Handle: RePEc:rbs:ijbrss:v:10:y:2021:i:4:p:525-534
    DOI: 10.20525/ijrbs.v10i4.1246
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    References listed on IDEAS

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    1. Raluca-Elena HURDUZEU, 2015. "The Impact Of Leadership On Organizational Performance," SEA - Practical Application of Science, Romanian Foundation for Business Intelligence, Editorial Department, issue 7, pages 289-294, April.
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    Cited by:

    1. Anthony Tapiwa Mazikana & Stanley Madende & King Muchenje & Tendai Mandere, 2023. "A Strategic Change Management Model of Enhancing Organizational Performance of Telecommunication Organizations in Zimbabwe," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(11), pages 313-328, December.

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