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The Differences in Perceptions of Organisational Values in the Hospitality Sector: What Do They Tell Us?

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  • Mitja Gorenak

    (University of Maribor, Faculty of Tourism, Slovenia)

Abstract

Organisational values have been in the focus of management for several years. Knowing that strong values can help organisations stay on the right course in the fast-changing working environment has proven to be a solid basis for their prosperity. However, organisations are nothing without their employees; this led as to the question of what the differences in the perception of organisational values between employees of different ages and genders are. We have conducted research in the hospitality sector; based on a paper-pencil survey among a representative sample of 388 employees, we have determined that there are six predominant organisational values within the sector. In the second part, we have identified that two out of six identified organisational values are statistically significantly more highly evaluated in terms of importance by women in comparison to men. There were no statistically significant differences found regarding the age of employees.

Suggested Citation

  • Mitja Gorenak, 2019. "The Differences in Perceptions of Organisational Values in the Hospitality Sector: What Do They Tell Us?," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 12(1), pages 73-82.
    • Handle: RePEc:prp:jattij:v:12:y:2019:i:1:p:73-82
    DOI: 10.26493/2335-4194.12.73-82
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    References listed on IDEAS

    as
    1. Barry Posner, 2010. "Another Look at the Impact of Personal and Organizational Values Congruency," Journal of Business Ethics, Springer, vol. 97(4), pages 535-541, December.
    2. Thomas Dietz & Linda Kalof & Paul C. Stern, 2002. "Gender, Values, and Environmentalism," Social Science Quarterly, Southwestern Social Science Association, vol. 83(1), pages 353-364, March.
    3. Lee Cronbach, 1951. "Coefficient alpha and the internal structure of tests," Psychometrika, Springer;The Psychometric Society, vol. 16(3), pages 297-334, September.
    4. Simon L. Dolan & Salvador Garcia & Bonnie Richley, 2006. "Managing by Values," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-59775-4, December.
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    Cited by:

    1. Barbara Pavlakoviè & Eva Jereb, 2020. "Human Resources in Industrial Tourism," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 13(1), pages 51-65.
    2. Miha Lesjak & Emil Juvan & Eva Podovšovnik, 2020. "Erasmus+ Mobility: Empirical Insights into Erasmus+ Tourists’ Behaviour," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 13(1), pages 35-50.
    3. Tomi Špindler & Miha Lesjak & Mitja Gorenak, 2022. "Changing Values Through Generations: The Case of Mountain Tourists," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 15(1), pages 95-109.
    4. Miha Lesjak & Emil Juvan & Eva Podovšovnik, 2020. "Erasmus+ Mobility: Empirical Insights into Erasmus+ Tourists’ Behaviour," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 13(1), pages 35-50.
    5. Barbara Pavlakovic & Eva Jereb, 2020. "Human Resources in Industrial Tourism," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 13(1), pages 51-65.

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