IDEAS home Printed from https://ideas.repec.org/a/plo/pone00/0258687.html
   My bibliography  Save this article

Communicating social responsibilities through CSR reports: Comparative study of top European and Asia-Pacific airlines

Author

Listed:
  • Xing Zhang

Abstract

Recently the outbreak of major social incidents has put the airline industry in the forefront of the debate. However, studies related to the social dimension of the Global Reporting Initiative (GRI) Standards in aviation are limited. To fill the gap, this study explored the social themes of corporate social responsibility (CSR) practices between European and Asia-Pacific based airlines. Quantitative content analysis is employed for comparing the social topics in CSR reports of 20 top airlines from Asia-Pacific and European regions over a 3-year period. It concludes that both regions focused more on labor management relations and supplier assessment. The Asia-Pacific airlines have placed special attention to adequacy of social information provided in their CSR reports while the European airlines kept reporting with a comprehensive method. This paper informs both academics and practitioners on the differences of the social dimension of sustainability between the European and Asia-Pacific aviation industry.

Suggested Citation

  • Xing Zhang, 2021. "Communicating social responsibilities through CSR reports: Comparative study of top European and Asia-Pacific airlines," PLOS ONE, Public Library of Science, vol. 16(10), pages 1-14, October.
    • Handle: RePEc:plo:pone00:0258687
    DOI: 10.1371/journal.pone.0258687
    as

    Download full text from publisher

    File URL: https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0258687
    Download Restriction: no
    File URL: https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0258687&type=printable
    Download Restriction: no
    File URL: https://libkey.io/10.1371/journal.pone.0258687?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Stefano Maria Iacus & Fabrizio Natale & Carlos Satamaria & Spyridon Spyratos & Michele Vespe, 2020. "Estimating and Projecting Air Passenger Traffic during the COVID-19 Coronavirus Outbreak and its Socio-Economic Impact," Papers 2004.08460, arXiv.org, revised Apr 2020.
    2. Penglan Feng & Cindy Sing-bik Ngai, 2020. "Doing More on the Corporate Sustainability Front: A Longitudinal Analysis of CSR Reporting of Global Fashion Companies," Sustainability, MDPI, vol. 12(6), pages 1-18, March.
    3. Karaman, Abdullah S. & Akman, Engin, 2018. "Taking-off corporate social responsibility programs: An AHP application in airline industry," Journal of Air Transport Management, Elsevier, vol. 68(C), pages 187-197.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yin Shi & Xiaoni Li & Maher Asal, 2023. "Impact of sustainability on financial distress in the air transport industry: the moderating effect of Asia–Pacific," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 9(1), pages 1-23, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lu Yang & Cindy S B Ngai & Wenze Lu, 2020. "Changing trends of corporate social responsibility reporting in the world-leading airlines," PLOS ONE, Public Library of Science, vol. 15(6), pages 1-19, June.
    2. Alaa Alden Al Mohamed & Sobhi Al Mohamed, 2023. "Application of fuzzy group decision-making selecting green supplier: a case study of the manufacture of natural laurel soap," Future Business Journal, Springer, vol. 9(1), pages 1-20, December.
    3. Hiney, Noel & Efthymiou, Marina & Morgenroth, Edgar, 2023. "Impact of Covid-19 on Irish airport stakeholder relationships," Annals of Tourism Research, Elsevier, vol. 102(C).
    4. Liao, Weijun & Fan, Ying & Wang, Chunan, 2022. "How does COVID-19 affect the implementation of CORSIA?," Journal of Air Transport Management, Elsevier, vol. 99(C).
    5. Shuai Yu & Bin Li & Dongmei Liu, 2023. "Exploring the Public Health of Travel Behaviors in High-Speed Railway Environment during the COVID-19 Pandemic from the Perspective of Trip Chain: A Case Study of Beijing–Tianjin–Hebei Urban Agglomera," IJERPH, MDPI, vol. 20(2), pages 1-22, January.
    6. Olga Porro & Francesc Pardo-Bosch & Núria Agell & Mónica Sánchez, 2020. "Understanding Location Decisions of Energy Multinational Enterprises within the European Smart Cities’ Context: An Integrated AHP and Extended Fuzzy Linguistic TOPSIS Method," Energies, MDPI, vol. 13(10), pages 1-29, May.
    7. Santos, Luca J. & Oliveira, Alessandro V.M. & Aldrighi, Dante Mendes, 2021. "Testing the differentiated impact of the COVID-19 pandemic on air travel demand considering social inclusion," Journal of Air Transport Management, Elsevier, vol. 94(C).
    8. R John Milne & Liviu-Adrian Cotfas & Camelia Delcea & Liliana Crăciun & Anca-Gabriela Molănescu, 2020. "Adapting the reverse pyramid airplane boarding method for social distancing in times of COVID-19," PLOS ONE, Public Library of Science, vol. 15(11), pages 1-26, November.
    9. Soudeep Deb, 2023. "Analyzing airlines stock price volatility during COVID‐19 pandemic through internet search data," International Journal of Finance & Economics, John Wiley & Sons, Ltd., vol. 28(2), pages 1497-1513, April.
    10. Xue, Dabin & Liu, Zhizhao & Wang, Bing & Yang, Jian, 2021. "Impacts of COVID-19 on aircraft usage and fuel consumption: A case study on four Chinese international airports," Journal of Air Transport Management, Elsevier, vol. 95(C).
    11. Mutascu, Mihai & Sokic, Alexandre, 2023. "Air transportation under COVID-19 pandemic restrictions: A wavelet analysis," Transport Policy, Elsevier, vol. 139(C), pages 155-181.
    12. Bao-Linh Tran & Chi-Chung Chen & Wei-Chun Tseng & Shu-Yi Liao, 2020. "Tourism under the Early Phase of COVID-19 in Four APEC Economies: An Estimation with Special Focus on SARS Experiences," IJERPH, MDPI, vol. 17(20), pages 1-13, October.
    13. Xi Wu & Adam Blake, 2023. "The Impact of the COVID-19 Crisis on Air Travel Demand: Some Evidence From China," SAGE Open, , vol. 13(1), pages 21582440231, January.
    14. Warnock-Smith, David & Graham, Anne & O'Connell, John F. & Efthymiou, Marina, 2021. "Impact of COVID-19 on air transport passenger markets: Examining evidence from the Chinese market," Journal of Air Transport Management, Elsevier, vol. 94(C).
    15. Zhang, Linfeng & Yang, Hangjun & Wang, Kun & Bian, Lei & Zhang, Xian, 2021. "The impact of COVID-19 on airline passenger travel behavior: An exploratory analysis on the Chinese aviation market," Journal of Air Transport Management, Elsevier, vol. 95(C).
    16. Andrew Chapman & Takeshi Tsuji, 2020. "Impacts of COVID-19 on a Transitioning Energy System, Society, and International Cooperation," Sustainability, MDPI, vol. 12(19), pages 1-16, October.
    17. Vicente Javier Clemente-Suárez & Eduardo Navarro-Jiménez & Manuel Jimenez & Alberto Hormeño-Holgado & Marina Begoña Martinez-Gonzalez & Juan Camilo Benitez-Agudelo & Natalia Perez-Palencia & Carmen Ce, 2021. "Impact of COVID-19 Pandemic in Public Mental Health: An Extensive Narrative Review," Sustainability, MDPI, vol. 13(6), pages 1-21, March.
    18. Graham, Anne & Kremarik, Frances & Kruse, Willy, 2020. "Attitudes of ageing passengers to air travel since the coronavirus pandemic," Journal of Air Transport Management, Elsevier, vol. 87(C).
    19. To, Wai Ming & Lee, Peter K.C., 2024. "Modeling of the COVID-19 impact on air passenger traffic in the US, European countries, and China," Journal of Air Transport Management, Elsevier, vol. 115(C).
    20. Francisco J. André & Jorge A. Valenciano-Salazar, 2020. "Becoming Carbon Neutral in Costa Rica to Be More Sustainable: An AHP Approach," Sustainability, MDPI, vol. 12(2), pages 1-18, January.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:plo:pone00:0258687. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: plosone (email available below). General contact details of provider: https://journals.plos.org/plosone/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.