IDEAS home Printed from https://ideas.repec.org/a/plo/pone00/0242909.html
   My bibliography  Save this article

Results of a person-centered maternal health quality improvement intervention in Uttar Pradesh, India

Author

Listed:
  • Dominic Montagu
  • Katie Giessler
  • Michelle Kao Nakphong
  • Kali Prasad Roy
  • Ananta Basudev Sahu
  • Kovid Sharma
  • Cathy Green
  • May Sudhinaraset

Abstract

Background: Poor patient experiences during delivery in Uttar Pradesh, India is a common problem. It delays presentation at facilities after the onset of labor and contributes to poor maternal health outcomes. Patient-centered maternity care (PCMC) is recognized by the World Health Organization as critical to overall quality. Changing PCMC requires changing the process of care, and is therefore especially challenging. Methods: We used a matched case-control design to evaluate a quality improvement process directed at PCMC and based on widely established team-based methods used in many OECD countries. The intervention was introduced into three government facilities and teams supported to brainstorm and test improvements over 12 months. Progress was measured through pre-post interviews with new mothers, scored using a validated PCMC scale. Analysis included chi-squared and difference-in-difference tests. Findings: On a scale to 100, the PCMC score of the intervention group increased 22.9 points compared to controls. Deliveries attended by midwives, dais, ASHAs or non-skilled providers resulted in significantly higher PCMC scores than those attended to by nurses or doctors. The intervention was associated with one additional visit from a doctor and over two additional visits from nurses per day, compared to the control group. Interpretation: This study has demonstrated the effectiveness of a team-based quality improvement intervention to ameliorate women’s childbirth experiences. These improvements were locally designed and led, and offer a model for potential replication.

Suggested Citation

  • Dominic Montagu & Katie Giessler & Michelle Kao Nakphong & Kali Prasad Roy & Ananta Basudev Sahu & Kovid Sharma & Cathy Green & May Sudhinaraset, 2020. "Results of a person-centered maternal health quality improvement intervention in Uttar Pradesh, India," PLOS ONE, Public Library of Science, vol. 15(12), pages 1-14, December.
  • Handle: RePEc:plo:pone00:0242909
    DOI: 10.1371/journal.pone.0242909
    as

    Download full text from publisher

    File URL: https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0242909
    Download Restriction: no

    File URL: https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0242909&type=printable
    Download Restriction: no

    File URL: https://libkey.io/10.1371/journal.pone.0242909?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Gaurav Sharma & Timothy Powell-Jackson & Kaveri Haldar & John Bradley & Véronique Filippi, 2017. "Quality of routine essential care during childbirth: Clinical observations of uncomplicated births in Uttar Pradesh, India," WIDER Working Paper Series wp-2017-143, World Institute for Development Economic Research (UNU-WIDER).
    2. Graeme D. Ruxton & Guy Beauchamp, 2008. "Time for some a priori thinking about post hoc testing," Behavioral Ecology, International Society for Behavioral Ecology, vol. 19(3), pages 690-693.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Cesar Ivan Aviles Gonzalez & Doris Marina Cerchiaro Fernandez & Martha Esther Guerra Munoz & Robert Romero Ramirez & Yessika Madelaine Abarca Arias & Maria Veronica Brasesco & Gian Mario Migliaccio & , 2024. "Mental Health Professionals’ Perception of Respect for Human Rights and Organizational Well-Being in Three Countries of South America," IJERPH, MDPI, vol. 21(2), pages 1-12, February.
    2. John Skelhorn & Graeme D. Ruxton, 2013. "Size-dependent microhabitat selection by masquerading prey," Behavioral Ecology, International Society for Behavioral Ecology, vol. 24(1), pages 89-97.
    3. Thomas Clauss & Ricarda B. Bouncken & Sven Laudien & Sascha Kraus, 2019. "BUSINESS MODEL RECONFIGURATION AND INNOVATION IN SMEs: A MIXED-METHOD ANALYSIS FROM THE ELECTRONICS INDUSTRY," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 24(02), pages 1-35, April.
    4. Nausheen SODHI & Upinder SAWHNEY, 2023. "Governance in Indian States: An Inter and Intra State Analysis," Journal of Economic Policy Researches, Istanbul University, Faculty of Economics, vol. 10(1), pages 61-86, January.
    5. Paul Bilokon & Burak Gunduz, 2023. "C++ Design Patterns for Low-latency Applications Including High-frequency Trading," Papers 2309.04259, arXiv.org.
    6. Jiayang Li & Ziyi Guo, 2024. "Leveraging Greenspace to Manage Urban Flooding: An Investigation of Nature-Based Solutions Implementation in U.S. Public Parks," Land, MDPI, vol. 13(9), pages 1-22, September.
    7. Kate L.A. Marshall & Martin Stevens, 2014. "Wall lizards display conspicuous signals to conspecifics and reduce detection by avian predators," Behavioral Ecology, International Society for Behavioral Ecology, vol. 25(6), pages 1325-1337.
    8. Maciel, Everton A. & Martins, Valeria F. & de Paula, Mateus D. & Huth, Andreas & Guilherme, Frederico A.G. & Fischer, Rico & Giles, André & Barbosa, Reinaldo I. & Cavassan, Osmar & Martins, Fernando R, 2021. "Defaunation and changes in climate and fire frequency have synergistic effects on aboveground biomass loss in the brazilian savanna," Ecological Modelling, Elsevier, vol. 454(C).
    9. Yoo-Jin Go & Dong-Ho Kang & Hyun-Jin Park & Jun-Hyuk Lee & Jin-Kie Shim, 2024. "Meta-Analysis of Life Cycle Assessment Studies for Polyethylene Terephthalate Water Bottle System," Sustainability, MDPI, vol. 16(2), pages 1-22, January.
    10. Lucía Segura & Jesús F. Estévez & Estefanía Estévez, 2020. "Empathy and Emotional Intelligence in Adolescent Cyberaggressors and Cybervictims," IJERPH, MDPI, vol. 17(13), pages 1-14, June.
    11. Peters, Frank, 2018. "The business of video games is a multi-player game : Essays on governance choices and performance in a two-sided market in the cultural industries," Other publications TiSEM 886b3148-4bbb-4ea4-b666-0, Tilburg University, School of Economics and Management.
    12. Malvika Saxena & Aradhana Srivastava & Pravesh Dwivedi & Sanghita Bhattacharyya, 2018. "Is quality of care during childbirth consistent from admission to discharge? A qualitative study of delivery care in Uttar Pradesh, India," PLOS ONE, Public Library of Science, vol. 13(9), pages 1-20, September.
    13. Tony H Grubesic & Kelly M Durbin, 2020. "The complex geographies of telelactation and access to community breastfeeding support in the state of Ohio," PLOS ONE, Public Library of Science, vol. 15(11), pages 1-26, November.
    14. Ozcan, Mustafa, 2019. "Factors influencing the electricity generation preferences of Turkish citizens: Citizens' attitudes and policy recommendations in the context of climate change and environmental impact," Renewable Energy, Elsevier, vol. 132(C), pages 381-393.
    15. Anupama Singh & Papia Raj, 2019. "Sustainable recycling model for municipal solid waste in Patna," Energy & Environment, , vol. 30(2), pages 212-234, March.
    16. Martin Stevens & Kate L. A. Marshall & Jolyon Troscianko & Sive Finlay & Dan Burnand & Sarah L. Chadwick, 2013. "Revealed by conspicuousness: distractive markings reduce camouflage," Behavioral Ecology, International Society for Behavioral Ecology, vol. 24(1), pages 213-222.
    17. Boris Milavic & Johnny Padulo & Zoran Grgantov & Mirjana Milić & Stefania Mannarini & Gian Mauro Manzoni & Luca Paolo Ardigò & Alessandro Rossi, 2019. "Development and factorial validity of the Psychological Skills Inventory for Sports, Youth Version – Short Form: Assessment of the psychometric properties," PLOS ONE, Public Library of Science, vol. 14(8), pages 1-17, August.
    18. Hannah M. Rowland & Graeme D. Ruxton & John Skelhorn, 2013. "Bitter taste enhances predatory biases against aggregations of prey with warning coloration," Behavioral Ecology, International Society for Behavioral Ecology, vol. 24(4), pages 942-948.
    19. Jessika Morales Fournier & Debora Acosta Álvarez & Anadelys Alonso Aenlle & Antonio José Tenza-Abril & Salvador Ivorra, 2020. "Combining Reclaimed Asphalt Pavement (RAP) and Recycled Concrete Aggregate (RCA) from Cuba to Obtain a Coarse Aggregate Fraction," Sustainability, MDPI, vol. 12(13), pages 1-16, July.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:plo:pone00:0242909. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: plosone (email available below). General contact details of provider: https://journals.plos.org/plosone/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.