Effect of service quality assessment on perception of TOP hotels in terms of sentiment polarity in the Visegrad group countries
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Abstract
Suggested Citation
DOI: 10.24136/oc.2020.029
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Cited by:
- Dolores Gallardo-Vázquez, 2023. "Attributes influencing responsible tourism consumer choices: Sustainable local food and drink, health-related services, and entertainment," Oeconomia Copernicana, Institute of Economic Research, vol. 14(2), pages 645-686, June.
- Pavol Durana & Katarina Valaskova & Roman Blazek & Jozef Palo, 2022. "Metamorphoses of Earnings in the Transport Sector of the V4 Region," Mathematics, MDPI, vol. 10(8), pages 1-14, April.
- Katarina Valaskova & Pavol Durana & Peter Adamko, 2021. "Changes in Consumers’ Purchase Patterns as a Consequence of the COVID-19 Pandemic," Mathematics, MDPI, vol. 9(15), pages 1-17, July.
- Kamil Decyk, 2021. "Service Sector Productivity in the European Union Member States," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 3), pages 185-202.
- Nestor Shpak & Oksana Muzychenko-Kozlovska & Maryana Gvozd & Włodzimierz Sroka, 2021. "Simulation of the Influence of External Factors on the Level of Use of the Regional Tourism Potential: A Practical Aspect," Administrative Sciences, MDPI, vol. 11(3), pages 1-17, August.
More about this item
Keywords
sentiment polarity; customer satisfaction; hotel; Visegrad group;All these keywords.
JEL classification:
- M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
- L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
- D12 - Microeconomics - - Household Behavior - - - Consumer Economics: Empirical Analysis
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