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Port evolution and performance in changing logistics environments

Author

Listed:
  • Su-Han Woo

    (Transport and Shipping Research Group, Logistics and Operations Management Section, Cardiff Business School, Cardiff University, Aberconway Building, Colum Road, Cardiff CF10 3EU, UK.)

  • Stephen Pettit

    (Transport and Shipping Research Group, Logistics and Operations Management Section, Cardiff Business School, Cardiff University, Aberconway Building, Colum Road, Cardiff CF10 3EU, UK.)

  • Anthony K C Beresford

    (Transport and Shipping Research Group, Logistics and Operations Management Section, Cardiff Business School, Cardiff University, Aberconway Building, Colum Road, Cardiff CF10 3EU, UK.)

Abstract

In recent years there have been significant changes to the logistics environment in which ports operate, which is now focused on supply chain management, global networking and customer orientation practices. Furthermore, ports have adopted different strategies concerning their level and form of integration into supply chains, service quality and provision of value-added activities. Traditional port performance indicators focus on specific ‘efficiency’ measures, whereas contemporary indicators are expected to be inclusive of all aspects of operations and to be consistent with the strategies of the organisation. In this regard, this article analyses the changes currently taking place in the port industry and develops a port performance framework that reflects these changes. The framework was designed based on exploratory study, and the validity and reliability of the framework were confirmed using Confirmatory Factor Analysis. It is concluded that port performance is multifaceted, not limited to internal processes and also related to external service aspects such as service quality and logistical elements such as value-added services. In addition, it is shown that port operating companies and port authorities should strive to maintain a balanced focus on both effectiveness and efficiency aspects of performance management and improvement, aiming to meet the requirements of customers and other supply chain actors.

Suggested Citation

  • Su-Han Woo & Stephen Pettit & Anthony K C Beresford, 2011. "Port evolution and performance in changing logistics environments," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 13(3), pages 250-277, September.
  • Handle: RePEc:pal:marecl:v:13:y:2011:i:3:p:250-277
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    Citations

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    Cited by:

    1. Ha, Min-Ho & Yang, Zaili & Lam, Jasmine Siu Lee, 2019. "Port performance in container transport logistics: A multi-stakeholder perspective," Transport Policy, Elsevier, vol. 73(C), pages 25-40.
    2. Marcelo Müller Beuren & Rafael Andriotti & Guilherme Bergmann Borges Vieira & José Luis Duarte Ribeiro & Francisco José Kliemann Neto, 2018. "On measuring the efficiency of Brazilian ports and their management models," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 20(1), pages 149-168, March.
    3. Badri GECHBAIA & Amiran TSILOSANI, 2023. "Prospects for intermodal and container transportation for Georgia's integration into the global transport market," Access Journal, Access Press Publishing House, vol. 4(1), pages 85-101, October.
    4. Leonardo Ensslin & Vinicius Dezem & Ademar Dutra & Sandra Rolim Ensslin & Karine Somensi, 2018. "Seaport-performance tools: an analysis of the international literature," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 20(4), pages 587-602, December.
    5. Hong-Oanh Nguyen & Hong-Van Nguyen & Young-Tae Chang & Anthony T. H. Chin & Jose Tongzon, 2016. "Measuring port efficiency using bootstrapped DEA: the case of Vietnamese ports," Maritime Policy & Management, Taylor & Francis Journals, vol. 43(5), pages 644-659, July.
    6. Vítor Caldeirinha & J. Augusto Felício & Andreia Dionísio, 2013. "The container terminal characteristics and customer’s satisfaction," CEFAGE-UE Working Papers 2013_14, University of Evora, CEFAGE-UE (Portugal).
    7. Button, Kenneth & Chin, Anthony & Kramberger, Tomaž, 2015. "Incorporating subjective elements into liners' seaport choice assessments," Transport Policy, Elsevier, vol. 44(C), pages 125-133.
    8. Ha, Min-Ho & Yang, Zaili & Notteboom, Theo & Ng, Adolf K.Y. & Heo, Man-Wook, 2017. "Revisiting port performance measurement: A hybrid multi-stakeholder framework for the modelling of port performance indicators," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 103(C), pages 1-16.
    9. Li, Kevin X. & Li, Mengchi & Zhu, Yuhan & Yuen, Kum Fai & Tong, Hao & Zhou, Haoqing, 2023. "Smart port: A bibliometric review and future research directions," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 174(C).
    10. Ha, Min-Ho & Yang, Zaili, 2017. "Comparative analysis of port performance indicators: Independency and interdependency," Transportation Research Part A: Policy and Practice, Elsevier, vol. 103(C), pages 264-278.

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