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Using data envelopment analysis to model the performance of UK coastguard centres

Author

Listed:
  • R B van der Meer

    (University of Strathclyde)

  • J Quigley

    (University of Strathclyde)

  • J E Storbeck

    (University of Texas at Brownsville)

Abstract

This paper uses data envelopment analysis (DEA) to assess the operational effectiveness of the UK Coastguard (Maritime Rescue) coordination centres over the period 1995–1998. Based on the development of a performance measurement framework that is considerably more realistic and complex than the one apparently used by the Government, the main grounds for the latter's decision—confirmed in 1999—to close the Oban, Pentland and Tyne Tees coordination centres are called into question. The paper aims to contribute to the relevant academic literature in two ways: (1) by using formal analysis methods to measure the operational performance of a vital government-supplied service where such methods have not been applied before; and (2) by demonstrating how the results of suitable regression models can be used to inform the specification of appropriate DEA models, particularly with respect to the incorporation of relevant environmental factors.

Suggested Citation

  • R B van der Meer & J Quigley & J E Storbeck, 2005. "Using data envelopment analysis to model the performance of UK coastguard centres," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 56(8), pages 889-901, August.
    • Handle: RePEc:pal:jorsoc:v:56:y:2005:i:8:d:10.1057_palgrave.jors.2601912
    DOI: 10.1057/palgrave.jors.2601912
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    References listed on IDEAS

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    Cited by:

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    2. Skarmeas, Dionysis & Leonidou, Constantinos N. & Saridakis, Charalampos, 2014. "Examining the role of CSR skepticism using fuzzy-set qualitative comparative analysis," Journal of Business Research, Elsevier, vol. 67(9), pages 1796-1805.
    3. Norrington, Lisa & Quigley, John & Russell, Ashley & Van der Meer, Robert, 2008. "Modelling the reliability of search and rescue operations with Bayesian Belief Networks," Reliability Engineering and System Safety, Elsevier, vol. 93(7), pages 940-949.
    4. R B Van der Meer & J Quigley & J E Storbeck, 2005. "Using regression analysis to model the performance of UK Coastguard centres," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 56(6), pages 630-641, June.
    5. Gligor, David & Bozkurt, Siddik, 2020. "FsQCA versus regression: The context of customer engagement," Journal of Retailing and Consumer Services, Elsevier, vol. 52(C).
    6. Burciu, Zbigniew & Grabski, Franciszek, 2011. "The experimental and theoretical study of life raft safety under strong wind," Reliability Engineering and System Safety, Elsevier, vol. 96(11), pages 1456-1461.
    7. Mumtaz Karatas & Nasuh Razi & Murat M. Gunal, 2017. "An ILP and simulation model to optimize search and rescue helicopter operations," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(11), pages 1335-1351, November.
    8. N C Simpson & P G Hancock, 2009. "Fifty years of operational research and emergency response," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(1), pages 126-139, May.

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