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Operational knowledge management: identification of knowledge objects, operation methods, and goals and means for the support function

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  • F Wijnhoven

    (University of Twente)

Abstract

Though much has been written about knowledge management, this field has not been described extensively from an operational management perspective. Consequently, knowledge management seems difficult to implement at the operational levels of the organisations. To solve this problem, the abstract notion of knowledge is translated in operational knowledge objects. These objects are the input and output of two operation methods: (1) transformation or learning; and (2) knowledge logistics. The article describes several activities of these operation methods, and gives a classification of operational goals and means for the operations support function. The author concludes with mentioning challenges for the field of operational knowledge management.

Suggested Citation

  • F Wijnhoven, 2003. "Operational knowledge management: identification of knowledge objects, operation methods, and goals and means for the support function," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 54(2), pages 194-203, February.
    • Handle: RePEc:pal:jorsoc:v:54:y:2003:i:2:d:10.1057_palgrave.jors.2601393
    DOI: 10.1057/palgrave.jors.2601393
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    References listed on IDEAS

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    Cited by:

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    2. Shuto Miyashita & Shogo Katoh & Tomohiro Anzai & Shintaro Sengoku, 2020. "Intellectual Property Management in Publicly Funded R&D Program and Projects: Optimizing Principal–Agent Relationship through Transdisciplinary Approach," Sustainability, MDPI, vol. 12(23), pages 1-17, November.

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