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High-performance work systems and firm performance: the mediation effect of the quality of employee turnover

Author

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  • Kiwook Kwon

    (Konkuk University)

  • Chiho Ok

    (Kangwon National University)

  • Kwanghyun Kim

    (Korea University Business School)

Abstract

This study aims to investigate: (a) the differences in how human resource (HR) practice bundles, which enhance skills, motivation, and opportunities, account for the turnover of high performers versus non-high performers; (b) whether the turnover of high performers has a stronger impact on firm performance compared to that of non-high performers; and (c) whether the turnover of high performers, rather than that of non-high performers, mediates the relationship between HR practices and firm performance. Research hypotheses were tested using data collected from 153 South Korean companies. The results indicated that (a) HR practice bundles enhancing motivation were most effective in retaining high performers, compared to those enhancing skills or opportunities; (b) the turnover of high performers had a substantially stronger impact on firm financial performance compared to that of non-high performers; and (c) the turnover of high performers mediated the impact of motivation-enhancing HR practices on firm financial performance.

Suggested Citation

  • Kiwook Kwon & Chiho Ok & Kwanghyun Kim, 2024. "High-performance work systems and firm performance: the mediation effect of the quality of employee turnover," Asian Business & Management, Palgrave Macmillan, vol. 23(4), pages 544-569, September.
  • Handle: RePEc:pal:abaman:v:23:y:2024:i:4:d:10.1057_s41291-024-00270-9
    DOI: 10.1057/s41291-024-00270-9
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    References listed on IDEAS

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    1. Clint Chadwick & Janice F. Super & Kiwook Kwon, 2015. "Resource orchestration in practice: CEO emphasis on SHRM, commitment-based HR systems, and firm performance," Strategic Management Journal, Wiley Blackwell, vol. 36(3), pages 360-376, March.
    2. Kaifeng Jiang & Riki Takeuchi & David P. Lepak, 2013. "Where do We Go From Here? New Perspectives on the Black Box in Strategic Human Resource Management Research," Journal of Management Studies, Wiley Blackwell, vol. 50(8), pages 1448-1480, December.
    3. Cornett, Marcia Millon & Marcus, Alan J. & Tehranian, Hassan, 2008. "Corporate governance and pay-for-performance: The impact of earnings management," Journal of Financial Economics, Elsevier, vol. 87(2), pages 357-373, February.
    4. Chang,Sea-Jin, 2003. "Financial Crisis and Transformation of Korean Business Groups," Cambridge Books, Cambridge University Press, number 9780521814355, September.
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