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Guilt Dynamics: Consequences of Temporally Separating Decisions and Actions

Author

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  • Kristen E Duke
  • On Amir
  • Eileen Fischer
  • Amna Kirmani
  • Jennifer J Argo

Abstract

The current research demonstrates that temporally separating a consumer’s initial decision to perform a guilt-inducing action from its actual enactment reduces the guilt felt while acting. This hypothesis follows from the development of a dynamic model that unpacks guilt into two distinct components. Initially, one experiences decision guilt accompanying the decision to act or the realization that one will act; subsequently, one experiences action guilt while engaging in the guilt-inducing behavior. Four experiments and two pilot studies reveal that introducing a temporal “decision-enactment gap” enables decision guilt to decay in this interim period, which lowers the overall guilt experienced upon acting. In line with the self-regulative function of guilt, decision-enactment gaps also increase indulgent consumption and decrease post-behavior atonement. This decoupling process can thus alleviate guilt that might otherwise detract from experiences, but may come at a cost to self-control efforts. The authors discuss the theoretical and practical implications of these findings.

Suggested Citation

  • Kristen E Duke & On Amir & Eileen Fischer & Amna Kirmani & Jennifer J Argo, 2019. "Guilt Dynamics: Consequences of Temporally Separating Decisions and Actions," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 45(6), pages 1254-1273.
  • Handle: RePEc:oup:jconrs:v:45:y:2019:i:6:p:1254-1273.
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    File URL: http://hdl.handle.net/10.1093/jcr/ucy049
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    Cited by:

    1. Karl, Marion & Chien, P. Monica & Ong, Faith, 2021. "Impulse buying behaviour in tourism: A new perspective," Annals of Tourism Research, Elsevier, vol. 90(C).
    2. Rodrigo S Dias & Eesha Sharma & Gavan J Fitzsimons, 2022. "Spending and Happiness: The Role of Perceived Financial Constraints [Does Spending Money on Others Promote Happiness?: A Registered Replication Report]," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 49(3), pages 373-388.
    3. Zhan, Mengmeng & Huang, Minxue & Li, Aoqi & Yang, Yvmeng, 2023. "The role of impulsive behaviour and meta-perception in referral reward programs," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).

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