IDEAS home Printed from https://ideas.repec.org/a/oup/jconrs/v43y2016i4p598-613..html
   My bibliography  Save this article

Why Does Psychological Distance Influence Construal Level? The Role of Processing Mode

Author

Listed:
  • Dengfeng Yan
  • Jaideep Sengupta
  • Jiewen Hong

Abstract

The influence of psychological distance on construal level has been extensively documented in both social psychology and consumer research, with proximal (distal) events shown to induce low-level (high-level) construals. However, the extant literature takes a black box approach, as it were, to this effect by viewing it in terms of a direct association between distance and construal level, without specifying any intervening variables. The current research seeks to unpack this black box and provide more detailed process insights by identifying such an intervening variable: processing mode. We argue that people tend to rely more on visual processing when construing proximal events while engaging in a greater degree of verbal processing with regard to distal targets; in turn, visual processing is more likely to yield concrete (low-level) representations, whereas verbal processing facilitates abstract (high-level) representations. This unpacked formulation not only provides additional theoretical insight into a classic effect but also yields implications that are novel to the literature. In particular, emphasizing the role of processing mode (1) enables an identification of boundary conditions for the distance-construal effect, and (2) indicates when and why well-established consequences of psychological distance on consumer preferences can be reversed. Results from five studies provide convergent support for our key proposition and its corollaries.

Suggested Citation

  • Dengfeng Yan & Jaideep Sengupta & Jiewen Hong, 2016. "Why Does Psychological Distance Influence Construal Level? The Role of Processing Mode," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 43(4), pages 598-613.
  • Handle: RePEc:oup:jconrs:v:43:y:2016:i:4:p:598-613.
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1093/jcr/ucw045
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Gelbrich, Katja & Hagel, Julia & Orsingher, Chiara, 2021. "Emotional support from a digital assistant in technology-mediated services: Effects on customer satisfaction and behavioral persistence," International Journal of Research in Marketing, Elsevier, vol. 38(1), pages 176-193.
    2. Samuel N. Kirshner & Brent B. Moritz, 2023. "For the future and from afar: Psychological distance and inventory decision‐making," Production and Operations Management, Production and Operations Management Society, vol. 32(1), pages 170-188, January.
    3. Cowan, Kirsten & Spielmann, Nathalie, 2020. "Culture is in the “I” of the beholder: Identity confirmation in tourist advertisements," Journal of Business Research, Elsevier, vol. 121(C), pages 378-388.
    4. Bernd Schmitt, 2024. "Consumer Information Processing and Decision-Making: Origins, Findings, Applications, and Future Directions," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 51(1), pages 2-6.
    5. Yang, Zhihao & Wang, Desheng & Li, Tingting & Han, Jie, 2023. "Customizing a consumers’ story for you: The impact of protagonist geographical distance on willingness to share," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
    6. Obi Thompson Sargoni & Ed Manley, 2023. "Neighbourhood-level pedestrian navigation using the construal level theory," Environment and Planning B, , vol. 50(8), pages 2151-2170, October.
    7. Kirshner, Samuel N., 2024. "GPT and CLT: The impact of ChatGPT's level of abstraction on consumer recommendations," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
    8. Yaping Chang & You Li & Jun Yan & V. Kumar, 2019. "Getting more likes: the impact of narrative person and brand image on customer–brand interactions," Journal of the Academy of Marketing Science, Springer, vol. 47(6), pages 1027-1045, November.
    9. Taemin Kim & Jeesun Kim, 2021. "How Spatial Distance and Message Strategy in Cause-Related Marketing Ads Influence Consumers’ Ad Believability and Attitudes," Sustainability, MDPI, vol. 13(12), pages 1-15, June.
    10. Wei Wu & Qianwen Yang & Xiang Gong, 2024. "Impulsive Social Shopping in Social Commerce Platforms: The Role of Perceived Proximity," Information Systems Frontiers, Springer, vol. 26(4), pages 1527-1541, August.
    11. Kim, Jungkeun & Hwang, Euejung & Phillips, Megan & Jang, Sungha & Kim, Jae-Eun & Spence, Mark T. & Park, Jongwon, 2018. "Mediation analysis revisited: Practical suggestions for addressing common deficiencies," Australasian marketing journal, Elsevier, vol. 26(1), pages 59-64.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:oup:jconrs:v:43:y:2016:i:4:p:598-613.. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: the person in charge (email available below). General contact details of provider: https://academic.oup.com/jcr .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.