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When Timing Matters: The Influence of Temporal Distance on Consumers' Affective and Persuasive Responses

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  • Meyers-Levy, Joan
  • Maheswaran, Durairaj

Abstract

Existing theorizing suggests that consumers should experience more intense affective reactions when a positive outcome is missed (short temporal distance) than when its occurrence is relatively remote (long temporal distance). Two studies are reported that explore why and when these effects occur and whether they also occur for persuasion responses. The findings indicate that this effect is likely to occur and influence persuasion only when people's involvement with the message issue is low rather than high. This observation together with findings obtained on a thought-listing task provide evidence that variations in temporal distance seem to operate by altering people's motivation to scrutinize a situation and evoke thoughts about alternative outcomes that might have been. Copyright 1992 by the University of Chicago.

Suggested Citation

  • Meyers-Levy, Joan & Maheswaran, Durairaj, 1992. "When Timing Matters: The Influence of Temporal Distance on Consumers' Affective and Persuasive Responses," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 19(3), pages 424-433, December.
    • Handle: RePEc:oup:jconrs:v:19:y:1992:i:3:p:424-33
    DOI: 10.1086/209312
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    Cited by:

    1. Judith Covey & Qiyuan Zhang, 2014. "The effect of dynamic proximity cues on counterfactual plausibility," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 9(6), pages 586-592, November.
    2. Yan Zheng & Dayu Cao, 2024. "How do cue utilization and value co-creation and future orientation affect the consumers’ choices of smart agricultural products?," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-12, December.
    3. repec:cup:judgdm:v:9:y:2014:i:6:p:586-592 is not listed on IDEAS
    4. Anna Codini & Michelle Bonera & Giulia Miniero, 2016. "Time horizon and green consumption," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2016(2), pages 49-62.
    5. Andreas Herrmann & Frank Huber & Christian Seilheimer, 2003. "Die Qual der Wahl: Die Bedeutung des Regret bei Kaufentscheidungen," Schmalenbach Journal of Business Research, Springer, vol. 55(3), pages 224-249, May.

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