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Home Sweet Messy Home: Managing Symbolic Pollution

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  • Delphine Dion
  • Ouidade Sabri
  • Valérie Guillard

Abstract

Hanging up our coat, tidying our desk, classifying our books, what meanings do these mundane practices convey? Extending Mary Douglas's work, this article investigates tidiness from the angle of symbolic pollution. Based on photo-elicitation, it shows that, similarly to symbolic pollution described at a macro-social level, tidiness depends on two conditions, namely, a set of classifications and the dangerous transgression of these classifications. However, at a micro-social level, individuals negotiate boundaries between classifications in order to cope with symbolic pollution. Consumers define their domestic classifications through a juxtaposition of micro-practices, which does not necessarily create a hierarchically ordered system but which enables these consumers to avoid anomalies and transgressions. Furthermore, respondents are willing to break tidiness rules on specific occasions because the danger-beliefs associated with transgression are context-dependent. This analysis of tidiness gives new insights into materiality, emphasizing the cultural meaning of ordering one's possessions.

Suggested Citation

  • Delphine Dion & Ouidade Sabri & Valérie Guillard, 2014. "Home Sweet Messy Home: Managing Symbolic Pollution," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 41(3), pages 565-589.
  • Handle: RePEc:oup:jconrs:doi:10.1086/676922
    DOI: 10.1086/676922
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    Cited by:

    1. Caroline Ardelet & Nathalie Veg-Sala & Alain Goudey & Marie Haikel-Elsabeh, 2017. "Between fear and desire for smart products: toward an understanding of consumers ambivalence [Entre crainte et désir pour les objets connectés : comprendre l'ambivalence des consommateurs]," Post-Print hal-01570286, HAL.
    2. Makkar, Marian & Farrelly, Francis & Athwal, Navdeep, 2024. "Co-creating cultural heterotopic spaces in Airbnb," Journal of Business Research, Elsevier, vol. 173(C).
    3. Tsiotsou, Rodoula H. & Boukis, Achilleas, 2022. "In-home service consumption: A systematic review, integrative framework and future research agenda," Journal of Business Research, Elsevier, vol. 145(C), pages 49-64.
    4. Rebecca Scott & Julien Cayla & Bernard Cova, 2017. "Selling Pain to the Saturated Self," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 44(1), pages 22-43.
    5. Mahardika, Harryadin & French, Juliana & Sembada, Agung, 2018. "Keep calm and eat satay: Indonesia's consumption-themed signals of defiance against terrorism," Australasian marketing journal, Elsevier, vol. 26(3), pages 231-238.
    6. Eroglu, Sevgin & Michel, Géraldine, 2018. "The dark side of place attachment: Why do customers avoid their treasured stores?," Journal of Business Research, Elsevier, vol. 85(C), pages 258-270.
    7. Catherine A. Roster & Joseph R. Ferrari, 2023. "Having less: A personal project taxonomy of consumers' decluttering orientations, motives and emotions," Journal of Consumer Affairs, Wiley Blackwell, vol. 57(1), pages 264-295, January.
    8. Clément Dubreuil & Delphine Dion & Stéphane Borraz, 2023. "For the Love of the Game: Moral Ambivalence and Justification Work in Consuming Violence," Journal of Business Ethics, Springer, vol. 186(3), pages 675-694, September.
    9. Dion, Delphine & Borraz, Stéphane, 2015. "Managing heritage brands: A study of the sacralization of heritage stores in the luxury industry," Journal of Retailing and Consumer Services, Elsevier, vol. 22(C), pages 77-84.

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