IDEAS home Printed from https://ideas.repec.org/a/ora/journl/v1y2015i1p1029-1035.html
   My bibliography  Save this article

Managing Operations Improvement In Romanian Public Services

Author

Listed:
  • BALOI IONUT-COSMIN

    (Craiova University, Faculty of Economics and Business Administration)

Abstract

This paper aims to develop a pleading for the transfer of best practices to improving the operational activity in the Romanian public institutions. The practice of implementation demonstrates that the perception of many executives in the Romanian private enterprises regarding the set of tools to improve processes and assimilation of lean philosophy is not a very favorable and encouraging one. It can be said that only some large enterprises had successfully introduced in their daily practice and organization the improvement principles, the operational optimization and the elimination of waste sources. In the SMEs, and especially in the services the experiences are isolated, but they have demonstrated the usefulness (the frequency of saving goals indicate, indeed, the need for proliferation of continuous improvement principles). Regarding the public organizations, the implementation of the new management system of designing and operating the current practices is pretty unknown, accepted at declarative level, but becomes, when is planned and implemented rather a burden on managers who should take on this challenge. Both in public management and private management, today the focus is on people and relationships (processes and projects), starting of course with the work organization. The good practices successfully proved in the private management in the recent decades are transferred today to public institutions; and the Romanian public organizations tend to adapt, also in terms of processes optimization. The study aims to analyze the functioning of the hypothetical management system of processes improvements, respectively the applying of lean tools and principles within the public Romanian institution. They are treated some dysfunctions observed within the process of understanding the utility aspects and throughout the assuming of operational improvement goals within these organizations. The qualitative observations, the critical interpretations and the opinions expressed are strictly the views of the author and may differ from those of representatives of any public institutions. The entire investigative approach converges to a cynical conclusion: the adaptation and the implementation of process improvements principles in the public entities could be in short terms an objective determined by external incentives and not a consciously assumed solution. Finally, we expose some of the ideas for deepening and expanding our practical findings and conclusions.

Suggested Citation

  • Baloi Ionut-Cosmin, 2015. "Managing Operations Improvement In Romanian Public Services," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(1), pages 1029-1035, July.
  • Handle: RePEc:ora:journl:v:1:y:2015:i:1:p:1029-1035
    as

    Download full text from publisher

    File URL: http://anale.steconomiceuoradea.ro/volume/2015/n1/121.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Nicholas Bloom & Helena Schweiger & John Van Reenen, 2012. "The land that lean manufacturing forgot?," The Economics of Transition, The European Bank for Reconstruction and Development, vol. 20(4), pages 593-635, October.
    2. Zoe Radnor & Ruth Boaden, 2008. "Editorial: Lean in Public Services—Panacea or Paradox?," Public Money & Management, Taylor & Francis Journals, vol. 28(1), pages 3-7, February.
    3. Nicholas Bloom & John Van Reenen, 2010. "Why Do Management Practices Differ across Firms and Countries?," Journal of Economic Perspectives, American Economic Association, vol. 24(1), pages 203-224, Winter.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Elango, B. & Talluri, Srinivas (Sri), 2023. "A study of the impact of cultural dimensions on the operational orientation of manufacturing firms," International Journal of Production Economics, Elsevier, vol. 255(C).
    2. Bartz, Wiebke & Mohnen, Pierre & Schweiger, Helena, 2016. "The role of innovation and management practices in determining firm productivity in developing economies," MERIT Working Papers 2016-034, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
    3. Maloney, William F. & Sarrias, Mauricio, 2017. "Convergence to the managerial frontier," Journal of Economic Behavior & Organization, Elsevier, vol. 134(C), pages 284-306.
    4. Torbjörn Becker & Helena Schweiger & Igor Livshits & Bas B. Bakker & Tymofiy Mylovanov, 2018. "The future of CIS and CEE countries," The Economics of Transition, The European Bank for Reconstruction and Development, vol. 26(4), pages 801-826, October.
    5. Athanasouli, Daphne & Goujard, Antoine, 2015. "Corruption and management practices: Firm level evidence," Journal of Comparative Economics, Elsevier, vol. 43(4), pages 1014-1034.
    6. Aga,Gemechu A. & Campos,Francisco Moraes Leitao & Conconi,Adriana & Davies,Elwyn Adriaan Robin & Geginat,Carolin, 2021. "Are Firm Capabilities Holding Back Firms in Mozambique ?," Policy Research Working Paper Series 9724, The World Bank.
    7. Martijn Boermans & Hein Roelfsema, 2015. "The Effects of Internationalization on Innovation: Firm-Level Evidence for Transition Economies," Open Economies Review, Springer, vol. 26(2), pages 333-350, April.
    8. Francis,David C. & Karalashvili,Nona & Murrell,Peter, 2022. "Transactional Governance Structures : New Cross-Country Data and an Application tothe Effect of Uncertainty," Policy Research Working Paper Series 10118, The World Bank.
    9. Helena Schweiger & Guido Friebel, 2013. "Management Quality, Ownership, Firm Performance and Market Pressure in Russia," Open Economies Review, Springer, vol. 24(4), pages 763-788, September.
    10. Oleg Sidorkin, 2015. "The Impact of Management Quality on Innovation Performance of Firms in Emerging Countries," CERGE-EI Working Papers wp555, The Center for Economic Research and Graduate Education - Economics Institute, Prague.
    11. Rico Belda, Paz & Cabrer-Borrás, Bernardí, 2021. "La importancia de los factores internos y externos en el éxito empresarial || The importance of internal and external factors in business success," Revista de Métodos Cuantitativos para la Economía y la Empresa = Journal of Quantitative Methods for Economics and Business Administration, Universidad Pablo de Olavide, Department of Quantitative Methods for Economics and Business Administration, vol. 32(1), pages 241-256, December.
    12. Francesco Amodio & Miguel A. Martinez-Carrasco, 2023. "Workplace Incentives and Organizational Learning," Journal of Labor Economics, University of Chicago Press, vol. 41(2), pages 453-478.
    13. Magnus Lodefalk & Fredrik Sjöholm & Aili Tang, 2022. "International trade and labour market integration of immigrants," The World Economy, Wiley Blackwell, vol. 45(6), pages 1650-1689, June.
    14. Castelló-Climent, Amparo & Mukhopadhyay, Abhiroop, 2013. "Mass education or a minority well educated elite in the process of growth: The case of India," Journal of Development Economics, Elsevier, vol. 105(C), pages 303-320.
    15. Guido Friebel & Matthias Heinz & Miriam Krueger & Nikolay Zubanov, 2017. "Team Incentives and Performance: Evidence from a Retail Chain," American Economic Review, American Economic Association, vol. 107(8), pages 2168-2203, August.
    16. David Jordan & John Turner, 2021. "Northern Ireland's Productivity Challenge: Exploring the issues," Insight Papers 004, The Productivity Institute.
    17. Girum Abebe & Tetsushi Sonobe, 2012. "Management Practices, Self-Selection into Management Training Participation, and Training Effects in the Garment Industry in Ethiopia," GRIPS Discussion Papers 11-23, National Graduate Institute for Policy Studies.
    18. Daniel Ferreira & Thomas Kittsteiner, 2016. "When Does Competition Foster Commitment?," Management Science, INFORMS, vol. 62(11), pages 3199-3212, November.
    19. Chen, Cheng & Senga, Tatsuro & Sun, Chang & Zhang, Hongyong, 2023. "Uncertainty, imperfect information, and expectation formation over the firm’s life cycle," Journal of Monetary Economics, Elsevier, vol. 140(C), pages 60-77.
    20. Miriam Bruhn & Dean Karlan & Antoinette Schoar, 2018. "The Impact of Consulting Services on Small and Medium Enterprises: Evidence from a Randomized Trial in Mexico," Journal of Political Economy, University of Chicago Press, vol. 126(2), pages 635-687.

    More about this item

    Keywords

    lean philosophy and lean thinking; dissipations; public institution performances; processes improvement management; lean manufacturing;
    All these keywords.

    JEL classification:

    • D73 - Microeconomics - - Analysis of Collective Decision-Making - - - Bureaucracy; Administrative Processes in Public Organizations; Corruption
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration
    • L32 - Industrial Organization - - Nonprofit Organizations and Public Enterprise - - - Public Enterprises; Public-Private Enterprises
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ora:journl:v:1:y:2015:i:1:p:1029-1035. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catalin ZMOLE (email available below). General contact details of provider: https://edirc.repec.org/data/feoraro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.