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Critical Incidents of Growth in Nordic eHealth Service Start-Ups

Author

Listed:
  • Martti Saarela

    (University of Oulu, Finland)

  • Daniel Ortqvist

    (Lulea University of Technology, Sweden)

  • Anna-Mari Simunaniemi

    (University of Oulu, Finland)

  • Matti Muhos

    (University of Oulu, Finland)

Abstract

Digitalisation can revolutionise healthcare delivery and provide new business opportunities for innovative start-ups. Start-up businesses in the healthcare service sector are a promising source of new employment and innovations. The start-up stage is the most critical period for the survival of a business, as decisions made during the early stages have a definitive influence on success. This study seeks to clarify the early development of eHealth service start-ups. To summarise the research problem, the authors ask the following question: What are the critical incidents related to the early development of eHealth service start-ups? The units of analysis in this study are 14 Nordic eHealth service start-ups located in Sweden and Finland. The Critical Incident Technique (CIT) and semi-structured interviews were applied for data collection. The results are of interest to the public sector, which plays an essential role in healthcare as a service producer, but also as a creator of the business conditions of and opportunities for small businesses.

Suggested Citation

  • Martti Saarela & Daniel Ortqvist & Anna-Mari Simunaniemi & Matti Muhos, 2017. "Critical Incidents of Growth in Nordic eHealth Service Start-Ups," Management, University of Primorska, Faculty of Management Koper, vol. 12(2), pages 115-131.
    • Handle: RePEc:mgt:youmng:v:12:y:2017:i:2:p:115-131
    DOI: 10.26493/1854-4231.12.115-131
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    References listed on IDEAS

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