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Defining the Relationship between Trust, Reputation and Political Skills in Service Business

Author

Listed:
  • Ece KONAKLIOGLU

    (Asist. Prof. Dr. Gazi University Faculty of Tourism, Tourism Management Department,)

  • H. Dilek SEVIN

    (Asist. Prof. Dr. Gazi University Faculty of Tourism, Recreation Management Department,)

Abstract

The aim of this study is to determine effect of the political skills of the managers on reputation and trust. The research data is obtained from 104 employees of different restaurants running in various centers in Ankara. As a result it is find out that the linear relation between managers’ political skills and trust and reputation is statistically significant.

Suggested Citation

  • Ece KONAKLIOGLU & H. Dilek SEVIN, 2015. "Defining the Relationship between Trust, Reputation and Political Skills in Service Business," International Journal of Business and Social Research, LAR Center Press, vol. 5(11), pages 1-8, November.
    • Handle: RePEc:lrc:larijb:v:5:y:2015:i:11:p:1-8
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    References listed on IDEAS

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    1. James H. Davis & F. David Schoorman & Roger C. Mayer & Hwee Hoon Tan, 2000. "The trusted general manager and business unit performance: empirical evidence of a competitive advantage," Strategic Management Journal, Wiley Blackwell, vol. 21(5), pages 563-576, May.
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