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Exploring the Challenges of Digital Transformation in the Iranian Public Sector: A Qualitative Study

Author

Listed:
  • Hassan Danaeefard

    (Tarbiat Modares University)

  • Seyed Hosein Kazemi

    (Tarbiat Modares University)

  • Mahsa Karimi

    (Tarbiat Modares University)

Abstract

Digital transformation in Iran can speed up the government’s competition in the global arena because it improves the efficiency and effectiveness of the government’s functions. The purpose of this study is to explore the challenges faced by the Iranian public sector in the establishment of digital transformation. The findings of this study show that these challenges can be divided into four themes (hardware, software, wetware, and ecosystem). This framework can be used by theorists and researchers as a guide for further research on digital transformation in the public sector. It will provide useful insights for policymakers and public sector managers.

Suggested Citation

  • Hassan Danaeefard & Seyed Hosein Kazemi & Mahsa Karimi, 2024. "Exploring the Challenges of Digital Transformation in the Iranian Public Sector: A Qualitative Study," Public Organization Review, Springer, vol. 24(3), pages 1077-1103, September.
  • Handle: RePEc:kap:porgrv:v:24:y:2024:i:3:d:10.1007_s11115-024-00776-y
    DOI: 10.1007/s11115-024-00776-y
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    References listed on IDEAS

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    3. Stephen Curtis, 2019. "Digital transformation—the silver bullet to public service improvement?," Public Money & Management, Taylor & Francis Journals, vol. 39(5), pages 322-324, July.
    4. Saarikko, Ted & Westergren, Ulrika H. & Blomquist, Tomas, 2020. "Digital transformation: Five recommendations for the digitally conscious firm," Business Horizons, Elsevier, vol. 63(6), pages 825-839.
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