Switching costs and implicit contracts
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DOI: 10.1007/BF01232419
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- Nicolas Eber, 1999. "Switching costs and implicit contracts," Post-Print hal-03701321, HAL.
References listed on IDEAS
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- Woo Gon Kim & Nitta Rachjaibun & Jin Soo Han & Gyehee Lee, 2011. "The Influence of Hotel Website Factors on E-Loyalty in a B2C Context," Tourism Economics, , vol. 17(5), pages 1103-1127, October.
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More about this item
Keywords
switching costs; implicit contracts; reputation; D43; L13; L14;All these keywords.
JEL classification:
- D43 - Microeconomics - - Market Structure, Pricing, and Design - - - Oligopoly and Other Forms of Market Imperfection
- L13 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Oligopoly and Other Imperfect Markets
- L14 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Transactional Relationships; Contracts and Reputation
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