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Responding to emotions in China: Gender differences and the emotion-job outcome relationship

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  • Kelly Z. Peng

    (Hong Kong Shue Yan University)

Abstract

The role of emotion in the workplace has received increasing research attention in the past three decades. Yet there is relatively little direct evidence showing the relationships between discrete emotions and employee attitudinal and behavioral outcomes such as commitment, satisfaction, performance and citizenship behaviors. In this study, empirical data were collected to show that jealousy, joy, and fear experienced in the workplace impact employee outcomes. Furthermore, due to Chinese cultural factors that encourage females’ responses to jealousy, women are expected to be less ambitious with respect to work achievements in reacting to jealousy. Thus the jealousy-job outcomes relationships will be stronger and the joy-job outcomes relationships will be weaker for Chinese females as opposed to the male employees. This expectation receives some support from a sample of 174 male-female pairs of employees and their supervisors in China.

Suggested Citation

  • Kelly Z. Peng, 2017. "Responding to emotions in China: Gender differences and the emotion-job outcome relationship," Asia Pacific Journal of Management, Springer, vol. 34(2), pages 443-460, June.
  • Handle: RePEc:kap:asiapa:v:34:y:2017:i:2:d:10.1007_s10490-016-9503-y
    DOI: 10.1007/s10490-016-9503-y
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    References listed on IDEAS

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    7. Yan Li & Fiona Yao & David Ahlstrom, 2015. "The social dilemma of bribery in emerging economies: A dynamic model of emotion, social value, and institutional uncertainty," Asia Pacific Journal of Management, Springer, vol. 32(2), pages 311-334, June.
    8. Kenneth Law & Chi-Sum Wong & Guo-Hua Huang & Xiaoxuan Li, 2008. "The effects of emotional intelligence on job performance and life satisfaction for the research and development scientists in China," Asia Pacific Journal of Management, Springer, vol. 25(1), pages 51-69, January.
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    Cited by:

    1. Junbang Lan & Yina Mao & Kelly Z. Peng & Yong Wang, 2022. "The combined effects of positive and negative affect on job satisfaction and counterproductive work behavior," Asia Pacific Journal of Management, Springer, vol. 39(3), pages 1051-1069, September.
    2. Qin Su & Dora C. Lau & Grace M. Poon & Lynn M. Shore, 2023. "Team Diversity in Chinese Organizations: A Review and a Qualitative Study," Asia Pacific Journal of Management, Springer, vol. 40(3), pages 953-993, September.
    3. Cristina López-Duarte & Marta M. Vidal-Suárez & Belén González-Díaz, 2018. "The early adulthood of the Asia Pacific Journal of Management: A literature review 2005–2014," Asia Pacific Journal of Management, Springer, vol. 35(2), pages 313-345, June.
    4. Yan Li & Neal M. Ashkanasy, 2019. "Risk adaptation and emotion differentiation: An experimental study of dynamic decision-making," Asia Pacific Journal of Management, Springer, vol. 36(1), pages 219-243, March.
    5. Julia Wenger & Stefan Pichler & Annukka Näyhä & Tobias Stern, 2022. "Practitioners’ Perceptions of Co-Product Allocation Methods in Biorefinery Development—A Case Study of the Austrian Pulp and Paper Industry," Sustainability, MDPI, vol. 14(5), pages 1-16, February.
    6. Yuan-Fang Zhan & Li-Rong Long & Kong Zhou & Hai-Jiang Wang, 2023. "Feeling obliged or happy to be a good soldier? Employee cognitive and affective reactions to receiving reactive and proactive help," Asia Pacific Journal of Management, Springer, vol. 40(1), pages 37-57, March.
    7. Yong Wang & Kelly Z. Peng & Yina Mao & Junbang Lan, 2018. "Development of a Chinese measure on twelve basic emotions and a preliminary test on a two-dimensional model on emotions-job outcome relationship," Asia Pacific Journal of Management, Springer, vol. 35(2), pages 529-564, June.

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