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Diversion Issues in Real-Time Vehicle Dispatching

Author

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  • Soumia Ichoua

    (Centre de recherche sur les transports and Département d'informatique et de recherche opérationnelle, Universitéde Montréal, C.P. 6128, succ. Centre-pville, Montréal, Québec, H3C 3J7, Canada)

  • Michel Gendreau

    (Centre de recherche sur les transports and Département d'informatique et de recherche opérationnelle, Universitéde Montréal, C.P. 6128, succ. Centre-pville, Montréal, Québec, H3C 3J7, Canada)

  • Jean-Yves Potvin

    (Centre de recherche sur les transports and Département d'informatique et de recherche opérationnelle, Universitéde Montréal, C.P. 6128, succ. Centre-pville, Montréal, Québec, H3C 3J7, Canada)

Abstract

Recent technological advances in communication systems now allow the exploitation of realtime information for dynamic vehicle routing and scheduling. It is possible, in particular, to consider diverting a vehicle away from its current destination in response to a new customer request. In this paper, a strategy for assigning customer requests, which includes diversion, is proposed, and various issues related to it are presented. An empirical evaluation of the proposed approach is performed within a previously reported tabu search heuristic. Simulations compare the tabu search heuristic, with and without the new strategy, on a dynamic problem motivated from a courier service application. The results demonstrate the potential savings that can be obtained through the application of the proposed approach.

Suggested Citation

  • Soumia Ichoua & Michel Gendreau & Jean-Yves Potvin, 2000. "Diversion Issues in Real-Time Vehicle Dispatching," Transportation Science, INFORMS, vol. 34(4), pages 426-438, November.
    • Handle: RePEc:inm:ortrsc:v:34:y:2000:i:4:p:426-438
    DOI: 10.1287/trsc.34.4.426.12325
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    References listed on IDEAS

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