IDEAS home Printed from https://ideas.repec.org/a/eee/jomega/v16y1988i4p333-345.html
   My bibliography  Save this article

A decision support system for the courier vehicle scheduling problem

Author

Listed:
  • Hill, A. V.
  • Mabert, V. A.
  • Montgomery, D. W.

Abstract

The timely collection and transportation of checks from branches to the operations center is a primary concern to bank managers. Transit checks need to be cleared quickly to maximize available funds to the bank's cash managers. However, management must not over-commit resources, such as drivers and vehicles, to improve the movement of checks from branch banks to the operations center. Bank managers must make difficult decisions regarding courier fleet size, routing, and scheduling in order to balance these conflicting goals and to minimize overall system costs. We present a micro-computer based decision support system (DSS) that helps bank managers make good decisions for their vehicle courier service. This system, known as Chexpedite, helps establish the correct number of vehicles, the appropriate collection routes, the timing of the routes, and a view of the check flow pattern into the operations center (back office check processing center). The system has been implemented at a number of banks, indicating its value to bank management. In this paper, the logic of Chexpedite and its database, optimization, and simulation capabilities are presented. A case study application demonstrates the system. The final section concludes with a discussion of Chexpedite's strengths and weaknesses.

Suggested Citation

  • Hill, A. V. & Mabert, V. A. & Montgomery, D. W., 1988. "A decision support system for the courier vehicle scheduling problem," Omega, Elsevier, vol. 16(4), pages 333-345.
  • Handle: RePEc:eee:jomega:v:16:y:1988:i:4:p:333-345
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/0305-0483(88)90070-9
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Day, Jamison M. & Daniel Wright, P. & Schoenherr, Tobias & Venkataramanan, Munirpallam & Gaudette, Kevin, 2009. "Improving routing and scheduling decisions at a distributor of industrial gasses," Omega, Elsevier, vol. 37(1), pages 227-237, February.
    2. Bernhard Fleischmann & Martin Gietz & Stefan Gnutzmann, 2004. "Time-Varying Travel Times in Vehicle Routing," Transportation Science, INFORMS, vol. 38(2), pages 160-173, May.
    3. Ichoua, Soumia & Gendreau, Michel & Potvin, Jean-Yves, 2003. "Vehicle dispatching with time-dependent travel times," European Journal of Operational Research, Elsevier, vol. 144(2), pages 379-396, January.
    4. Soumia Ichoua & Michel Gendreau & Jean-Yves Potvin, 2000. "Diversion Issues in Real-Time Vehicle Dispatching," Transportation Science, INFORMS, vol. 34(4), pages 426-438, November.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jomega:v:16:y:1988:i:4:p:333-345. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/375/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.