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Freight Handling Personnel Scheduling at Air Cargo Terminals

Author

Listed:
  • Yves Nobert

    (Département des Sciences Administratives, Université du Québec à Montréal, Montréal (Québec) H3C 4R2, Canada)

  • Jacques Roy

    (Département des Sciences Administratives, Université du Québec à Montréal, Montréal (Québec) H3C 4R2, Canada)

Abstract

More than ever before, the airline industry must manage its operations very carefully if it is to adapt to the changes in its environment. One important planning problem is the scheduling of freight handling employees at air cargo terminals. Indeed, this area is particularly critical for achieving cost reductions while maintaining customer service levels. This paper presents a new model and an appropriate solution approach for the work-scheduling problem. In particular, a demand leveling procedure is introduced to take advantage of the flexibility that is often encountered in such problems. Experimental results obtained with actual data from a major airline are also presented.

Suggested Citation

  • Yves Nobert & Jacques Roy, 1998. "Freight Handling Personnel Scheduling at Air Cargo Terminals," Transportation Science, INFORMS, vol. 32(3), pages 295-301, August.
    • Handle: RePEc:inm:ortrsc:v:32:y:1998:i:3:p:295-301
    DOI: 10.1287/trsc.32.3.295
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    File URL: http://dx.doi.org/10.1287/trsc.32.3.295
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    References listed on IDEAS

    as
    1. S. G. Davis & E. T. Reutzel, 1981. "Joint Determination of Machine Requirements and Shift Scheduling in Banking Operations," Interfaces, INFORMS, vol. 11(1), pages 41-42, February.
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    Cited by:

    1. Zhenzhen Yan & Sarah Yini Gao & Chung Piaw Teo, 2018. "On the Design of Sparse but Efficient Structures in Operations," Management Science, INFORMS, vol. 64(7), pages 3421-3445, July.
    2. Hyun Jun Yang & Suk Jae Jeong & Sung Wook Yoon, 2020. "Enhancement for human resource management in the ULD build-up process of air-cargo terminal: a strategic linkage approach," Journal of Heuristics, Springer, vol. 26(2), pages 301-333, April.
    3. Yan, Shangyao & Yang, Ta-Hui & Chen, Hsuan-Hung, 2004. "Airline short-term maintenance manpower supply planning," Transportation Research Part A: Policy and Practice, Elsevier, vol. 38(9-10), pages 615-642.
    4. Shangyao Yan & Chia-Hung Chen & Chung-Kai Chen, 2008. "Short-term shift setting and manpower supplying under stochastic demands for air cargo terminals," Transportation, Springer, vol. 35(3), pages 425-444, May.
    5. Artur Kierzkowski & Tomasz Kisiel & Piotr Uchroński & Andrija Vidović, 2023. "Simulation Model for Sustainable Management of the Air Cargo Screening Process," Energies, MDPI, vol. 16(21), pages 1-12, October.
    6. Brandt, Felix & Nickel, Stefan, 2019. "The air cargo load planning problem - a consolidated problem definition and literature review on related problems," European Journal of Operational Research, Elsevier, vol. 275(2), pages 399-410.
    7. Yan, Shangyao & Chen, Chia-Hung & Chen, Chung-Kai, 2006. "Long-term manpower supply planning for air cargo terminals," Journal of Air Transport Management, Elsevier, vol. 12(4), pages 175-181.
    8. Simon Emde & Hamid Abedinnia & Anne Lange & Christoph H. Glock, 2020. "Scheduling personnel for the build-up of unit load devices at an air cargo terminal with limited space," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 42(2), pages 397-426, June.
    9. Hall, Randolph W. & Lo, Shih-Che, 2002. "Truck Scheduling for Ground to Air Connectivity: Final Report," Institute of Transportation Studies, Research Reports, Working Papers, Proceedings qt85v0x577, Institute of Transportation Studies, UC Berkeley.
    10. Oyku Ahipasaoglu & Nesim Erkip & Oya Ekin Karasan, 2019. "The venue management problem: setting staffing levels, shifts and shift schedules at concession stands," Journal of Scheduling, Springer, vol. 22(1), pages 69-83, February.
    11. Hall, Randolph W., 2001. "Truck scheduling for ground to air connectivity," Journal of Air Transport Management, Elsevier, vol. 7(6), pages 331-338.

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