IDEAS home Printed from https://ideas.repec.org/a/inm/ororsc/v12y2001i6p759-771.html
   My bibliography  Save this article

Managing Exceptionally

Author

Listed:
  • Henry Mintzberg

    (McGill University, 1001 Sherbrooke West, Montreal, Canada H3A 1G5)

Abstract

This paper is about two managers of Red Cross refugee camps in Tanzania who manage by exception in rather exceptional circumstances. Using a model of managerial work that delineates roles carried out at the information, people, and action levels, inside and outside the unit, these managers' activities concentrate especially on communicating and controlling a chaotic situation in a steady state, at least temporarily. While many other managers appear to be moving away from conventional forms of managing—to more linking instead of leading and convincing instead of controlling, etc.—here are two managers who seem to be going the other way, precisely because their situation is so unconventionally risky. Ned Bowman's great contribution has been not just about risks and options per se, but in the risks that he himself took and the options that he himself exposed. In this spirit, the paper concludes with a plea for the opening up not simply of content, but of context.

Suggested Citation

  • Henry Mintzberg, 2001. "Managing Exceptionally," Organization Science, INFORMS, vol. 12(6), pages 759-771, December.
    • Handle: RePEc:inm:ororsc:v:12:y:2001:i:6:p:759-771
    DOI: 10.1287/orsc.12.6.759.10081
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1287/orsc.12.6.759.10081
    Download Restriction: no
    File URL: https://libkey.io/10.1287/orsc.12.6.759.10081?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Chuanshen Qin & Bo Fan, 2016. "Factors that influence information sharing, collaboration, and coordination across administrative agencies at a Chinese university," Information Systems and e-Business Management, Springer, vol. 14(3), pages 637-664, August.
    2. Gwendolyn K. Lee & Joseph Lampel & Zur Shapira, 2020. "After the Storm Has Passed: Translating Crisis Experience into Useful Knowledge," Organization Science, INFORMS, vol. 31(4), pages 1037-1051, July.
    3. Volodymyr Savchuk, 2023. "Real Options Technique as a Tool of Strategic Risk Management," Papers 2303.09176, arXiv.org.
    4. Sheen S. Levine & Michael J. Prietula & Ann Majchrzak, 2022. "Advice in Crisis: Principles of Organizational and Entrepreneurial Resilience," Journal of Organization Design, Springer;Organizational Design Community, vol. 11(4), pages 145-168, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:ororsc:v:12:y:2001:i:6:p:759-771. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.