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OM Forum --Some Lessons on Operations Management Model Implementation Drawn from the RAND Fire Project

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  • Peter J. Kolesar

    (Columbia University, New York, New York 10027)

Abstract

This article examines the contributions and historical context of the fire project that was undertaken in the early 1970s by the New York City-RAND Institute on behalf of the New York City Fire Department. We identify a number of technical and nontechnical factors that contributed to the high impact of this operations modeling effort. We hypothesize that these factors, though derived from the experiences in a particular public sector engagement, are applicable to other large-scale operations modeling efforts. This invited contribution is based on the author's inaugural Manufacturing and Service Operations Management (MSOM) Distinguished Fellows address that was given at the June 2011 MSOM conference at the University of Michigan.

Suggested Citation

  • Peter J. Kolesar, 2012. "OM Forum --Some Lessons on Operations Management Model Implementation Drawn from the RAND Fire Project," Manufacturing & Service Operations Management, INFORMS, vol. 14(1), pages 1-6, January.
    • Handle: RePEc:inm:ormsom:v:14:y:2012:i:1:p:1-6
    DOI: 10.1287/msom.1110.0367
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    References listed on IDEAS

    as
    1. Kenneth Lloyd Rider, 1976. "A Parametric Model for the Allocation of Fire Companies in New York City," Management Science, INFORMS, vol. 23(2), pages 146-158, October.
    2. Peter Kolesar & Warren Walker & Jack Hausner, 1975. "Determining the Relation between Fire Engine Travel Times and Travel Distances in New York City," Operations Research, INFORMS, vol. 23(4), pages 614-627, August.
    3. Edward J. Ignall & Peter Kolesar & Arthur J. Swersey & Warren E. Walker & Edward H. Blum & Grace Carter & Homer Bishop, 1975. "Improving the Deployment of New York City Fire Companies," Interfaces, INFORMS, vol. 5(2-part-2), pages 48-61, February.
    4. Arthur J. Swersey, 1982. "A Markovian Decision Model for Deciding How Many Fire Companies to Dispatch," Management Science, INFORMS, vol. 28(4), pages 352-365, April.
    5. Jan Chaiken & Edward Ignall & Peter Kolesar & Warren Walker, 1980. "Response to Communication on Rand-HUD Fire Models," Management Science, INFORMS, vol. 26(4), pages 422-432, April.
    6. E. Ignall & G. Carter & K. Rider, 1982. "An Algorithm for the Initial Dispatch of Fire Companies," Management Science, INFORMS, vol. 28(4), pages 366-378, April.
    7. Susan Budge & Armann Ingolfsson & Dawit Zerom, 2010. "Empirical Analysis of Ambulance Travel Times: The Case of Calgary Emergency Medical Services," Management Science, INFORMS, vol. 56(4), pages 716-723, April.
    8. Richard Charles Larson, 2002. "Public Sector Operations Research: A Personal Journey," Operations Research, INFORMS, vol. 50(1), pages 135-145, February.
    9. Linda Green & Peter Kolesar, 1984. "The Feasibility of One-Officer Patrol in New York City," Management Science, INFORMS, vol. 30(8), pages 964-981, August.
    10. Linda V. Green & Peter J. Kolesar, 2004. "ANNIVERSARY ARTICLE: Improving Emergency Responsiveness with Management Science," Management Science, INFORMS, vol. 50(8), pages 1001-1014, August.
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    Cited by:

    1. Adam Behrendt & Vineet M. Payyappalli & Jun Zhuang, 2019. "Modeling the Cost Effectiveness of Fire Protection Resource Allocation in the United States: Models and a 1980–2014 Case Study," Risk Analysis, John Wiley & Sons, vol. 39(6), pages 1358-1381, June.

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