Gatekeepers at Work: An Empirical Analysis of a Maternity Unit
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DOI: 10.1287/mnsc.2016.2512
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Citations
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- Carri W. Chan & Linda V. Green & Suparerk Lekwijit & Lijian Lu & Gabriel Escobar, 2019. "Assessing the Impact of Service Level When Customer Needs Are Uncertain: An Empirical Investigation of Hospital Step-Down Units," Management Science, INFORMS, vol. 65(2), pages 751-775, February.
- Sofia Amaral-Garcia & Mattia Nardotto & Carol Propper & Tommaso Valletti, 2022.
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- Propper, Carol & Amaral Garcia, Sofia & Nardotto, Mattia & Valletti, Tommaso, 2019. "Mums Go Online: Is the Internet Changing the Demand for Healthcare?," CEPR Discussion Papers 13625, C.E.P.R. Discussion Papers.
- Sofia Amaral-Garcia & Mattia Nardotto & Carol Propper & Tommaso M. Valletti, 2020. "Mums Go Online: Is the Internet Changing the Demand for Healthcare?," CESifo Working Paper Series 8732, CESifo.
- Diwas S. KC & Bradley R. Staats & Maryam Kouchaki & Francesca Gino, 2020. "Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Performance," Management Science, INFORMS, vol. 66(10), pages 4397-4416, October.
- Büşra Ergün‐Şahin & Evrim Didem Güneş & Ayşe Kocabıyıkoğlu & Ahmet Keskin, 2022. "How does workload affect test ordering behavior of physicians? An empirical investigation," Production and Operations Management, Production and Operations Management Society, vol. 31(6), pages 2664-2680, June.
- Kraig Delana & Sarang Deo & Kamalini Ramdas & Ganesh-Babu B. Subburaman & Thulasiraj Ravilla, 2023. "Multichannel Delivery in Healthcare: The Impact of Telemedicine Centers in Southern India," Management Science, INFORMS, vol. 69(5), pages 2568-2586, May.
- Maria R. Ibanez & Jonathan R. Clark & Robert S. Huckman & Bradley R. Staats, 2018.
"Discretionary Task Ordering: Queue Management in Radiological Services,"
Management Science, INFORMS, vol. 64(9), pages 4389-4407, September.
- Maria R. Ibanez & Jonathan R. Clark & Robert S. Huckman & Bradley R. Staats, 2015. "Discretionary Task Ordering: Queue Management in Radiological Services," Harvard Business School Working Papers 16-051, Harvard Business School, revised Apr 2017.
- Hummy Song & Anita L. Tucker & Ryan Graue & Sarah Moravick & Julius J. Yang, 2020. "Capacity Pooling in Hospitals: The Hidden Consequences of Off-Service Placement," Management Science, INFORMS, vol. 66(9), pages 3825-3842, September.
- Robert J. Batt & Christian Terwiesch, 2017. "Early Task Initiation and Other Load-Adaptive Mechanisms in the Emergency Department," Management Science, INFORMS, vol. 63(11), pages 3531-3551, November.
- Mirko Kremer & Francis de Véricourt, 2022. "Mismanaging diagnostic accuracy under congestion," ESMT Research Working Papers ESMT-22-01, ESMT European School of Management and Technology.
- Michael Freeman & Susan Robinson & Stefan Scholtes, 2021. "Gatekeeping, Fast and Slow: An Empirical Study of Referral Errors in the Emergency Department," Management Science, INFORMS, vol. 67(7), pages 4209-4232, July.
- Tinglong Dai & Sridhar Tayur, 2020. "OM Forum—Healthcare Operations Management: A Snapshot of Emerging Research," Manufacturing & Service Operations Management, INFORMS, vol. 22(5), pages 869-887, September.
- Vishal Ahuja & Carlos A. Alvarez & Bradley R. Staats, 2020. "Maintaining Continuity in Service: An Empirical Examination of Primary Care Physicians," Manufacturing & Service Operations Management, INFORMS, vol. 22(5), pages 1088-1106, September.
- Raymond Lei Fan & Ming Zhao & David Xiaosong Peng, 2021. "Differentiating Interhospital Transfer Types: Varied Impacts and Diverging Coordination Strategies," Production and Operations Management, Production and Operations Management Society, vol. 30(10), pages 3657-3678, October.
- Emilio Gutierrez & Adrian Rubli, 2021. "Shocks to Hospital Occupancy and Mortality: Evidence from the 2009 H1N1 Pandemic," Management Science, INFORMS, vol. 67(9), pages 5943-5952, September.
- Hessam Bavafa & Anne Canamucio & Steven C. Marcus & Christian Terwiesch & Rachel M. Werner, 2022. "Capacity Rationing in Primary Care: Provider Availability Shocks and Channel Diversion," Management Science, INFORMS, vol. 68(4), pages 2842-2859, April.
- Katherine Bobroske & Michael Freeman & Lawrence Huan & Anita Cattrell & Stefan Scholtes, 2022. "Curbing the Opioid Epidemic at Its Root: The Effect of Provider Discordance After Opioid Initiation," Management Science, INFORMS, vol. 68(3), pages 2003-2015, March.
- Guihua Wang & Jun Li & Wallace J. Hopp & Franco L. Fazzalari & Steven F. Bolling, 2019. "Using Patient-Specific Quality Information to Unlock Hidden Healthcare Capabilities," Manufacturing & Service Operations Management, INFORMS, vol. 21(3), pages 582-601, July.
- Ludwig Kuntz & Stefan Scholtes & Sandra Sülz, 2019. "Separate and Concentrate: Accounting for Patient Complexity in General Hospitals," Management Science, INFORMS, vol. 67(6), pages 2482-2501, June.
- Jorge Mejia & Chris Parker, 2021. "When Transparency Fails: Bias and Financial Incentives in Ridesharing Platforms," Management Science, INFORMS, vol. 67(1), pages 166-184, January.
- Diwas Singh KC & Stefan Scholtes & Christian Terwiesch, 2020. "Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 73-83, January.
- Robert J. Niewoehner & Bradley R. Staats, 2022. "Focusing Provider Attention: An Empirical Examination of Incentives and Feedback in Flu Vaccinations," Management Science, INFORMS, vol. 68(5), pages 3680-3702, May.
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Keywords
gatekeeper systems; workload management; healthcare; hospitals; service operations; econometrics;All these keywords.
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