IDEAS home Printed from https://ideas.repec.org/a/inm/ormnsc/v53y2007i3p375-389.html
   My bibliography  Save this article

Cooperative Planning, Uncertainty, and Managerial Control in Concurrent Design

Author

Listed:
  • Victoria L. Mitchell

    (Haskayne School of Business, University of Calgary, 2500 University Drive NW, Calgary, Alberta, Canada T2N 1N4)

  • Barrie R. Nault

    (Haskayne School of Business, University of Calgary, 2500 University Drive NW, Calgary, Alberta, Canada T2N 1N4)

Abstract

We examine whether cooperative planning and uncertainty affect the magnitude of rework in concurrent engineering projects with upstream and downstream operations, and explore the impact of such rework on project delays. Using survey data from a sample of 120 business process (BP) redesign and related information technology (IT) development projects in healthcare and telecommunications, our results indicate that upstream (BP) rework and downstream (IT) rework is mediated and mitigated by cooperative planning through upstream/downstream strategy coupling and cross-functional involvement. In addition, uncertainty related to a lack of firm or industry experience with such projects increases the magnitude of upstream rework but not downstream rework or the amount of cooperative planning. After accounting for project scope, implementation horizon and whether delays are anticipated, we find that project delay is primarily influenced by the magnitude of downstream rework and downstream delay: the magnitude of both upstream and downstream rework significantly increases downstream delay, which significantly increases project delay. However, the magnitude of upstream rework does not directly affect project delay. These results suggest that project delay is under managerial control as cooperative planning is a managerial function that reduces downstream rework, while uncertainty from a lack of experience with the design affecting upstream rework is not directly under managerial control.

Suggested Citation

  • Victoria L. Mitchell & Barrie R. Nault, 2007. "Cooperative Planning, Uncertainty, and Managerial Control in Concurrent Design," Management Science, INFORMS, vol. 53(3), pages 375-389, March.
    • Handle: RePEc:inm:ormnsc:v:53:y:2007:i:3:p:375-389
    DOI: 10.1287/mnsc.1060.0641
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1287/mnsc.1060.0641
    Download Restriction: no
    File URL: https://libkey.io/10.1287/mnsc.1060.0641?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Jürgen Mihm & Christoph Loch & Arnd Huchzermeier, 2003. "Problem--Solving Oscillations in Complex Engineering Projects," Management Science, INFORMS, vol. 49(6), pages 733-750, June.
    2. Svenja C. Sommer & Christoph H. Loch, 2004. "Selectionism and Learning in Projects with Complexity and Unforeseeable Uncertainty," Management Science, INFORMS, vol. 50(10), pages 1334-1347, October.
    3. Christoph H. Loch & Christian Terwiesch, 1998. "Communication and Uncertainty in Concurrent Engineering," Management Science, INFORMS, vol. 44(8), pages 1032-1048, August.
    4. Nitindra R. Joglekar & Ali A. Yassine & Steven D. Eppinger & Daniel E. Whitney, 2001. "Performance of Coupled Product Development Activities with a Deadline," Management Science, INFORMS, vol. 47(12), pages 1605-1620, December.
    5. Victoria L. Mitchell & Robert W. Zmud, 1999. "The Effects of Coupling IT and Work Process Strategies in Redesign Projects," Organization Science, INFORMS, vol. 10(4), pages 424-438, August.
    6. V. Krishnan & Karl T. Ulrich, 2001. "Product Development Decisions: A Review of the Literature," Management Science, INFORMS, vol. 47(1), pages 1-21, January.
    7. Christian Terwiesch & Christoph H. Loch, 1999. "Measuring the Effectiveness of Overlapping Development Activities," Management Science, INFORMS, vol. 45(4), pages 455-465, April.
    8. Jay R. Galbraith, 1974. "Organization Design: An Information Processing View," Interfaces, INFORMS, vol. 4(3), pages 28-36, May.
    9. Rebecca Henderson & Iain Cockburn, 1994. "Measuring Competence? Exploring Firm Effects in Pharmaceutical Research," Strategic Management Journal, Wiley Blackwell, vol. 15(S1), pages 63-84, December.
    10. Mel Horwitch & Raymond A. Thietart, 1987. "The Effect of Business Interdependencies on Product R&D-Intensive Business Performance," Management Science, INFORMS, vol. 33(2), pages 178-197, February.
    11. Christian Terwiesch & Christoph H. Loch & Arnoud De Meyer, 2002. "Exchanging Preliminary Information in Concurrent Engineering: Alternative Coordination Strategies," Organization Science, INFORMS, vol. 13(4), pages 402-419, August.
    12. V. Krishnan & Shantanu Bhattacharya, 2002. "Technology Selection and Commitment in New Product Development: The Role of Uncertainty and Design Flexibility," Management Science, INFORMS, vol. 48(3), pages 313-327, March.
    13. Donald Gerwin & Nicholas J. Barrowman, 2002. "An Evaluation of Research on Integrated Product Development," Management Science, INFORMS, vol. 48(7), pages 938-953, July.
    14. Robert P. Smith & Steven D. Eppinger, 1997. "Identifying Controlling Features of Engineering Design Iteration," Management Science, INFORMS, vol. 43(3), pages 276-293, March.
    15. Viswanathan Krishnan & Steven D. Eppinger & Daniel E. Whitney, 1997. "A Model-Based Framework to Overlap Product Development Activities," Management Science, INFORMS, vol. 43(4), pages 437-451, April.
    16. Michael T. Pich & Christoph H. Loch & Arnoud De Meyer, 2002. "On Uncertainty, Ambiguity, and Complexity in Project Management," Management Science, INFORMS, vol. 48(8), pages 1008-1023, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Rajiv D. Banker & Indranil Bardhan & Ozer Asdemir, 2006. "Understanding the Impact of Collaboration Software on Product Design and Development," Information Systems Research, INFORMS, vol. 17(4), pages 352-373, December.
    2. Gopalakrishnan, Mohan & Libby, Theresa & Samuels, Janet A. & Swenson, Dan, 2015. "The effect of cost goal specificity and new product development process on cost reduction performance," Accounting, Organizations and Society, Elsevier, vol. 42(C), pages 1-11.
    3. Irina Soloveva & Irina Mostovshchikova & Darya Baeva & Andrew Alola, 2022. "A Schematic Model for Implementing Industries High Risk Projects through the Agent of Human Capital," Sustainability, MDPI, vol. 14(18), pages 1-23, September.
    4. Hisato Tashiro & Antonio Lau & Junichiro Mori & Nobuzumi Fujii & Yuya Kajikawa, 2012. "E-mail networks and leadership performance," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 63(3), pages 600-606, March.
    5. Janusz Nesterak & Marta Kołodziej-Hajdo & Michał J. Kowalski, 2023. "Controlling in the Process of Development of the Energy and Heating Sector Based on Research of Enterprises Operating in Poland," Energies, MDPI, vol. 16(2), pages 1-30, January.
    6. Reinartz, Werner & Haenlein, Michael & Henseler, Jörg, 2009. "An empirical comparison of the efficacy of covariance-based and variance-based SEM," International Journal of Research in Marketing, Elsevier, vol. 26(4), pages 332-344.
    7. Cheryl Gaimon & Manpreet Hora & Karthik Ramachandran, 2017. "Towards Building Multidisciplinary Knowledge on Management of Technology: An Introduction to the Special Issue," Production and Operations Management, Production and Operations Management Society, vol. 26(4), pages 567-578, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Paulo J. Gomes & Nitin R. Joglekar, 2008. "Linking modularity with problem solving and coordination efforts," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 29(5), pages 443-457.
    2. Annika Lorenz & Michael Raven & Knut Blind, 2019. "The role of standardization at the interface of product and process development in biotechnology," The Journal of Technology Transfer, Springer, vol. 44(4), pages 1097-1133, August.
    3. Indranil R. Bardhan & Vish V. Krishnan & Shu Lin, 2007. "Project Performance and the Enabling Role of Information Technology: An Exploratory Study on the Role of Alignment," Manufacturing & Service Operations Management, INFORMS, vol. 9(4), pages 579-595, May.
    4. Manuel E. Sosa & Steven D. Eppinger & Craig M. Rowles, 2004. "The Misalignment of Product Architecture and Organizational Structure in Complex Product Development," Management Science, INFORMS, vol. 50(12), pages 1674-1689, December.
    5. Scott A. Shane & Karl T. Ulrich, 2004. "50th Anniversary Article: Technological Innovation, Product Development, and Entrepreneurship in Management Science," Management Science, INFORMS, vol. 50(2), pages 133-144, February.
    6. Gülru F. Özkan-Seely & Cheryl Gaimon & Stylianos Kavadias, 2015. "Dynamic Knowledge Transfer and Knowledge Development for Product and Process Design Teams," Manufacturing & Service Operations Management, INFORMS, vol. 17(2), pages 177-190, May.
    7. Nitindra R. Joglekar & Ali A. Yassine & Steven D. Eppinger & Daniel E. Whitney, 2001. "Performance of Coupled Product Development Activities with a Deadline," Management Science, INFORMS, vol. 47(12), pages 1605-1620, December.
    8. Nadia Bhuiyan & Donald Gerwin & Vince Thomson, 2004. "Simulation of the New Product Development Process for Performance Improvement," Management Science, INFORMS, vol. 50(12), pages 1690-1703, December.
    9. Lin, Jun & Chai, Kah Hin & Brombacher, Aarnout C. & Wong, Yoke San, 2009. "Optimal overlapping and functional interaction in product development," European Journal of Operational Research, Elsevier, vol. 196(3), pages 1158-1169, August.
    10. Manuel E. Sosa & Jürgen Mihm & Tyson R. Browning, 2013. "Linking Cyclicality and Product Quality," Manufacturing & Service Operations Management, INFORMS, vol. 15(3), pages 473-491, July.
    11. Yassine, Ali A. & Sreenivas, Ramavarapu S. & Zhu, Jian, 2008. "Managing the exchange of information in product development," European Journal of Operational Research, Elsevier, vol. 184(1), pages 311-326, January.
    12. Christian Terwiesch & Christoph H. Loch & Arnoud De Meyer, 2002. "Exchanging Preliminary Information in Concurrent Engineering: Alternative Coordination Strategies," Organization Science, INFORMS, vol. 13(4), pages 402-419, August.
    13. Lin, Jun & Chai, Kah Hin & Wong, Yoke San & Brombacher, Aarnout C., 2008. "A dynamic model for managing overlapped iterative product development," European Journal of Operational Research, Elsevier, vol. 185(1), pages 378-392, February.
    14. Donald Gerwin & Nicholas J. Barrowman, 2002. "An Evaluation of Research on Integrated Product Development," Management Science, INFORMS, vol. 48(7), pages 938-953, July.
    15. Rajiv D. Banker & Indranil Bardhan & Ozer Asdemir, 2006. "Understanding the Impact of Collaboration Software on Product Design and Development," Information Systems Research, INFORMS, vol. 17(4), pages 352-373, December.
    16. Jürgen Mihm & Christoph Loch & Arnd Huchzermeier, 2003. "Problem--Solving Oscillations in Complex Engineering Projects," Management Science, INFORMS, vol. 49(6), pages 733-750, June.
    17. Cheryl Gaimon & Manpreet Hora & Karthik Ramachandran, 2017. "Towards Building Multidisciplinary Knowledge on Management of Technology: An Introduction to the Special Issue," Production and Operations Management, Production and Operations Management Society, vol. 26(4), pages 567-578, April.
    18. Thomas A. Roemer & Reza Ahmadi, 2004. "Concurrent Crashing and Overlapping in Product Development," Operations Research, INFORMS, vol. 52(4), pages 606-622, August.
    19. V. Krishnan & Karl T. Ulrich, 2001. "Product Development Decisions: A Review of the Literature," Management Science, INFORMS, vol. 47(1), pages 1-21, January.
    20. Lin, Jun & Qian, Yanjun & Cui, Wentian & Miao, Zhanli, 2010. "Overlapping and communication policies in product development," European Journal of Operational Research, Elsevier, vol. 201(3), pages 737-750, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:ormnsc:v:53:y:2007:i:3:p:375-389. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.