IDEAS home Printed from https://ideas.repec.org/a/inm/orinte/v33y2003i3p40-56.html
   My bibliography  Save this article

CROSS: A Multicriteria Group-Decision-Making Model for Evaluating and Prioritizing Advanced-Technology Projects at NASA

Author

Listed:
  • Madjid Tavana

    (Management Department, La Salle University, Philadelphia, Pennsylvania 19141-1199)

Abstract

Evaluating and prioritizing advanced-technology projects is a particularly difficult task for the staff at the Kennedy Space Center (KSC) shuttle project engineering office. Because the evaluation process is complex and unstructured, decision makers (DMs) must consider vast amounts of diverse information concerning safety, systems engineering, cost savings, process enhancement, reliability, and implementation. Intuitive methods developed in the past have helped them to use large volumes of information in evaluating projects. However, these intuitive methods do not provide a structured framework for systematic evaluation. CROSS (consensus-ranking organizational-support system) is a multicriteria group-decision-making model that I implemented successfully at KSC to capture the DMs' beliefs through sequential, rational, and analytical processes. CROSS uses the analytic hierarchy process (AHP), subjective probabilities, the entropy concept, and the maximize-agreement heuristic (MAH) to enhance the DMs' intuition in evaluating sets of projects.

Suggested Citation

  • Madjid Tavana, 2003. "CROSS: A Multicriteria Group-Decision-Making Model for Evaluating and Prioritizing Advanced-Technology Projects at NASA," Interfaces, INFORMS, vol. 33(3), pages 40-56, June.
    • Handle: RePEc:inm:orinte:v:33:y:2003:i:3:p:40-56
    DOI: 10.1287/inte.33.3.40.16014
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1287/inte.33.3.40.16014
    Download Restriction: no
    File URL: https://libkey.io/10.1287/inte.33.3.40.16014?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Bernard W. Taylor, III & Laurence J. Moore & Edward R. Clayton, 1982. "R&D Project Selection and Manpower Allocation with Integer Nonlinear Goal Programming," Management Science, INFORMS, vol. 28(10), pages 1149-1158, October.
    2. Weber, R. & Werners, B. & Zimmermann, H. -J., 1990. "Planning models for research and development," European Journal of Operational Research, Elsevier, vol. 48(2), pages 175-188, September.
    3. P. Shim, Jung., 1989. "Bibliographical research on the Analytic Hierarchy Process (AHP)," Socio-Economic Planning Sciences, Elsevier, vol. 23(3), pages 161-167.
    4. Thomas L. Saaty, 1990. "An Exposition of the AHP in Reply to the Paper "Remarks on the Analytic Hierarchy Process"," Management Science, INFORMS, vol. 36(3), pages 259-268, March.
    5. Schniederjans, Marc J. & Santhanam, Radhika, 1993. "A multi-objective constrained resource information system project selection method," European Journal of Operational Research, Elsevier, vol. 70(2), pages 244-253, October.
    6. Fatemeh Zahedi, 1986. "The Analytic Hierarchy Process---A Survey of the Method and its Applications," Interfaces, INFORMS, vol. 16(4), pages 96-108, August.
    7. Patrick T. Harker & Luis G. Vargas, 1990. "Reply to "Remarks on the Analytic Hierarchy Process" by J. S. Dyer," Management Science, INFORMS, vol. 36(3), pages 269-273, March.
    8. Patrick T. Harker & Luis G. Vargas, 1987. "The Theory of Ratio Scale Estimation: Saaty's Analytic Hierarchy Process," Management Science, INFORMS, vol. 33(11), pages 1383-1403, November.
    9. Santhanam, R & Muralidhar, K & Schniederjans, M, 1989. "A zero-one goal programming approach for information system project selection," Omega, Elsevier, vol. 17(6), pages 583-593.
    10. Budescu, David V. & Wallsten, Thomas S., 1985. "Consistency in interpretation of probabilistic phrases," Organizational Behavior and Human Decision Processes, Elsevier, vol. 36(3), pages 391-405, December.
    11. Carl S. Spetzler & Carl-Axel S. Staël Von Holstein, 1975. "Exceptional Paper--Probability Encoding in Decision Analysis," Management Science, INFORMS, vol. 22(3), pages 340-358, November.
    12. James S. Dyer, 1990. "Remarks on the Analytic Hierarchy Process," Management Science, INFORMS, vol. 36(3), pages 249-258, March.
    13. Brun, Wibecke & Teigen, Karl Halvor, 1988. "Verbal probabilities: Ambiguous, context-dependent, or both?," Organizational Behavior and Human Decision Processes, Elsevier, vol. 41(3), pages 390-404, June.
    14. Tomislav Mandakovic & William E. Souder, 1985. "An Interactive Decomposable Heuristic for Project Selection," Management Science, INFORMS, vol. 31(10), pages 1257-1271, October.
    15. James S. Dyer, 1990. "A Clarification of "Remarks on the Analytic Hierarchy Process"," Management Science, INFORMS, vol. 36(3), pages 274-275, March.
    16. Lootsma, F. A. & Mensch, T. C. A. & Vos, F. A., 1990. "Multi-criteria analysis and budget reallocation in long-term research planning," European Journal of Operational Research, Elsevier, vol. 47(3), pages 293-305, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. A. Elfes & C. R. Weisbin & R. Manvi & V. Adumitroaie & W. P. Lincoln & K. Shelton, 2006. "Extending the START framework: Computation of optimal capability development portfolios using a decision theory approach," Systems Engineering, John Wiley & Sons, vol. 9(4), pages 331-357, December.
    2. Hung, Chih-Young & Lee, Wen-Yi, 2016. "A proactive technology selection model for new technology: The case of 3D IC TSV," Technological Forecasting and Social Change, Elsevier, vol. 103(C), pages 191-202.
    3. Karabulut, Armağan Aloe & Udias, Angel & Vigiak, Olga, 2019. "Assessing the policy scenarios for the Ecosystem Water Food Energy (EWFE) nexus in the Mediterranean region," Ecosystem Services, Elsevier, vol. 35(C), pages 231-240.
    4. Yael Grushka-Cockayne & Bert De Reyck & Zeger Degraeve, 2008. "An Integrated Decision-Making Approach for Improving European Air Traffic Management," Management Science, INFORMS, vol. 54(8), pages 1395-1409, August.
    5. Tavana, Madjid & Mina, Hassan & Santos-Arteaga, Francisco J., 2023. "A general Best-Worst method considering interdependency with application to innovation and technology assessment at NASA," Journal of Business Research, Elsevier, vol. 154(C).
    6. Roger Chapman Burk & Richard M. Nehring, 2023. "An Empirical Comparison of Rank-Based Surrogate Weights in Additive Multiattribute Decision Analysis," Decision Analysis, INFORMS, vol. 20(1), pages 55-72, March.
    7. Vaidya, Omkarprasad S. & Kumar, Sushil, 2006. "Analytic hierarchy process: An overview of applications," European Journal of Operational Research, Elsevier, vol. 169(1), pages 1-29, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. M Tavana & M A Sodenkamp, 2010. "A fuzzy multi-criteria decision analysis model for advanced technology assessment at Kennedy Space Center," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 61(10), pages 1459-1470, October.
    2. Olson, David L. & Fliedner, Gene & Currie, Karen, 1995. "Comparison of the REMBRANDT system with analytic hierarchy process," European Journal of Operational Research, Elsevier, vol. 82(3), pages 522-539, May.
    3. A Ishizaka & D Balkenborg & T Kaplan, 2011. "Influence of aggregation and measurement scale on ranking a compromise alternative in AHP," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(4), pages 700-710, April.
    4. Saul I. Gass, 2005. "Model World: The Great Debate—MAUT Versus AHP," Interfaces, INFORMS, vol. 35(4), pages 308-312, August.
    5. James E. Smith & Detlof von Winterfeldt, 2004. "Anniversary Article: Decision Analysis in Management Science," Management Science, INFORMS, vol. 50(5), pages 561-574, May.
    6. Madjid Tavana & Mariya Sodenkamp & Leena Suhl, 2010. "A soft multi-criteria decision analysis model with application to the European Union enlargement," Annals of Operations Research, Springer, vol. 181(1), pages 393-421, December.
    7. Leung, Lawrence C. & Cao, Dong, 2001. "On the efficacy of modeling multi-attribute decision problems using AHP and Sinarchy," European Journal of Operational Research, Elsevier, vol. 132(1), pages 39-49, July.
    8. Ardalan Bafahm & Minghe Sun, 2019. "Some Conflicting Results in the Analytic Hierarchy Process," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 18(02), pages 465-486, March.
    9. Majumdar, Abhijit & Tiwari, Manoj Kumar & Agarwal, Aastha & Prajapat, Kanika, 2021. "A new case of rank reversal in analytic hierarchy process due to aggregation of cost and benefit criteria," Operations Research Perspectives, Elsevier, vol. 8(C).
    10. Kumar, N. Vinod & Ganesh, L. S., 1996. "A simulation-based evaluation of the approximate and the exact eigenvector methods employed in AHP," European Journal of Operational Research, Elsevier, vol. 95(3), pages 656-662, December.
    11. Belton, Valerie & Goodwin, Paul, 1996. "Remarks on the application of the analytic hierarchy process to judgmental forecasting," International Journal of Forecasting, Elsevier, vol. 12(1), pages 155-161, March.
    12. M Tavana, 2006. "A priority assessment multi-criteria decision model for human spaceflight mission planning at NASA," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(10), pages 1197-1215, October.
    13. Schniederjans, Marc J. & Garvin, Tim, 1997. "Using the analytic hierarchy process and multi-objective programming for the selection of cost drivers in activity-based costing," European Journal of Operational Research, Elsevier, vol. 100(1), pages 72-80, July.
    14. Stam, Antonie & Duarte Silva, A. Pedro, 2003. "On multiplicative priority rating methods for the AHP," European Journal of Operational Research, Elsevier, vol. 145(1), pages 92-108, February.
    15. Höfer, Tim & Sunak, Yasin & Siddique, Hafiz & Madlener, Reinhard, 2016. "Wind farm siting using a spatial Analytic Hierarchy Process approach: A case study of the Städteregion Aachen," Applied Energy, Elsevier, vol. 163(C), pages 222-243.
    16. Jason R. W. Merrick & John R. Harrald, 2007. "Making Decisions About Safety in US Ports and Waterways," Interfaces, INFORMS, vol. 37(3), pages 240-252, June.
    17. Gomez-Limon, J.A. & Atance, I., 2004. "Identification of public objectives related to agricultural sector support," Journal of Policy Modeling, Elsevier, vol. 26(8-9), pages 1045-1071, December.
    18. Michele Bernasconi & Christine Choirat & Raffaello Seri, 2010. "The Analytic Hierarchy Process and the Theory of Measurement," Management Science, INFORMS, vol. 56(4), pages 699-711, April.
    19. Bentes, Alexandre Veronese & Carneiro, Jorge & da Silva, Jorge Ferreira & Kimura, Herbert, 2012. "Multidimensional assessment of organizational performance: Integrating BSC and AHP," Journal of Business Research, Elsevier, vol. 65(12), pages 1790-1799.
    20. Ramanathan, R. & Ganesh, L. S., 1995. "Energy resource allocation incorporating qualitative and quantitative criteria: An integrated model using goal programming and AHP," Socio-Economic Planning Sciences, Elsevier, vol. 29(3), pages 197-218, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:orinte:v:33:y:2003:i:3:p:40-56. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.